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Customer Advocacy

Hungarian translation: itt: ügyfélközpontú szemlélet

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:Customer Advocacy
Hungarian translation:itt: ügyfélközpontú szemlélet
Entered by: Péter Tófalvi

16:40 Jan 9, 2013
English to Hungarian translations [PRO]
Marketing - Marketing / Market Research
English term or phrase: Customer Advocacy
Wiki szerint:
„Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer. It is a change in a company's culture that is supported by customer-focused customer service and marketing techniques.”
(http://en.wikipedia.org/wiki/Customer_advocacy)
Péter Tófalvi
Hungary
Local time: 16:34
ügyfélközpontú szemlélet
Explanation:
A wikipédia cikke is úgy foglalható össze, hogy az ügyfél érdekében cselekszik; törekszik az ügyfél problémájának megoldására, és akár a profitja egy részéről is hajlandó az ügyfél érdekében lemondani, aki ilyen elveket vall.
Selected response from:

Gusztáv Jánvári
Hungary
Local time: 16:34
Grading comment
Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +1fogyasztó (ügyfél) irányultság
Andras Szekany
4 +2ügyfélközpontú szemlélet
Gusztáv Jánvári
4 +1fogyasztói érdekvédelem / ügyfél-érdekvédelem
Eva H.
4ügyfélelvűség
Peter Boskovitz
4fogyasztóvédelem
Steve Butila
4Vásárlói képviselet
danny boyd


Discussion entries: 2





  

Answers


48 mins   confidence: Answerer confidence 5/5 peer agreement (net): +1
customer advocacy
fogyasztó (ügyfél) irányultság


Explanation:
ilyen gyönyörű magyar névvel illetik

Andras Szekany
Hungary
Local time: 16:34
Works in field
Native speaker of: Native in HungarianHungarian
PRO pts in category: 4

Peer comments on this answer (and responses from the answerer)
agree  Erzsébet Czopyk: lemaradt a kötőjel, de ez a legpontosabb
1 day 10 hrs
  -> köszönöm. A kötőjelben nem vagyok biztos (és/vagy) hm.
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1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
customer advocacy
ügyfélközpontú szemlélet


Explanation:
A wikipédia cikke is úgy foglalható össze, hogy az ügyfél érdekében cselekszik; törekszik az ügyfél problémájának megoldására, és akár a profitja egy részéről is hajlandó az ügyfél érdekében lemondani, aki ilyen elveket vall.

Gusztáv Jánvári
Hungary
Local time: 16:34
Works in field
Native speaker of: Hungarian
PRO pts in category: 23
Grading comment
Selected automatically based on peer agreement.

Peer comments on this answer (and responses from the answerer)
agree  Angéla Görbe
18 hrs
agree  Attila Bielik
1 day 4 hrs
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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
customer advocacy
ügyfélelvűség


Explanation:
Little is beautiful:)

A tekintélyelvű, haszonelvű és értékelvű mintájára.

Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer.

Az ügyfélelvűség az ügyfélkiszolgálásnak egy olyan speciális formája, amelyben a vállalat elsősorban ügyfeleinek érdekeire koncentrál.

Peter Boskovitz
Hungary
Local time: 16:34
Specializes in field
Native speaker of: Native in HungarianHungarian
PRO pts in category: 15
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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
customer advocacy
fogyasztóvédelem


Explanation:
Consumer advocacy refers to actions taken by individuals or groups to promote and protect the interests of the buying public. Historically, consumer advocates have assumed a somewhat adversarial role in exposing unfair business practices or unsafe products that threaten the welfare of the general public. Consumer advocates use tactics like publicity, boycotts, letter-writing campaigns, and lawsuits to raise awareness of issues affecting consumers and to counteract the financial and political power of the organizations they target. Since even large businesses can be visibly wounded when their mistreatment of consumers or other constituencies arouses the ire of consumer advocacy organizations, it should be obvious to small business owners that they can ill-afford to engage in business practices that might draw the attention of consumer advocates.


    Reference: http://definitions.uslegal.com/c/consumer-advocacy/
Steve Butila
Local time: 16:34
Works in field
Native speaker of: Native in HungarianHungarian
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1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5
customer advocacy
Vásárlói képviselet


Explanation:
There are thousands of customer advocacy groups in the US., which represent customers as a group and try to protect their interests.

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Note added at 2 óra (2013-01-09 19:36:42 GMT)
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It would be nice to see the context, because as You certainly know Wiki isn’t always accurate.

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Note added at 2 óra (2013-01-09 19:37:42 GMT)
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It would be nice to see the context, because as You certainly know Wiki isn’t always accurate.

--------------------------------------------------
Note added at 3 óra (2013-01-09 20:05:50 GMT)
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Sorry! I stand corrected. I was thinking about “consumer advocacy”.

danny boyd
Local time: 16:34
Native speaker of: Native in EnglishEnglish
PRO pts in category: 4
Notes to answerer
Asker: Ez inkább fogyasztóvédelem (consumer protection).

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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
customer advocacy
fogyasztói érdekvédelem / ügyfél-érdekvédelem


Explanation:
A HUTERM szerint:
Consumer Protection Agency, Consumer Advocacy Organization: fogyasztói érdekvédelmi szervezet


Example sentence(s):
  • Az ún. fogyasztóvédelmi tevékenység és a fogyasztóvédelmi szervezetek nemcsak az Európai Unió más tagországaiban, de Magyarországon is egyre erősebbek és vannak kezdeményezések ilyen fogyasztóvédelmi szervezetek létrehozására az ügy
  • "Gyengélkedő élet piac, élesebb verseny, szigorúbb ügyfél-érdekvédelem.

    Reference: http://www.bpugyvedikamara.hu/pesti_ugyved/2006/junius/2006_...
    Reference: http://www.hungarorisk.hu/hirek/Mit-varnak-a-biztositok-2010...
Eva H.
United States
Local time: 10:34
Specializes in field
Native speaker of: Native in HungarianHungarian

Peer comments on this answer (and responses from the answerer)
agree  Gabriella Endredi
1 day 1 hr
  -> Köszönöm.
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