maintenance eligibility window

06:37 Dec 29, 2016
This question was closed without grading. Reason: Other

English to Russian translations [PRO]
Computers: Systems, Networks
English term or phrase: maintenance eligibility window
Support engineers will respond within 24 hours if the email request was submitted or provide immediate help - usually not more than 2 minutes of wait time via chat or phone.

Maintenance also includes upgrade protection in case new versions of the product is released during maintenance eligibility window.

Service Providers leveraging our software as a service solutions are also eligible for 24x7 support via community, email and phone with progressive SLAs based on the incident severity.
Maxim Polukhin
Local time: 06:29


Summary of answers provided
4период предоставления права на техническую поддержку
esperantisto
3период/срок действия сопровождения / период/срок (действия) подписки на сопровождение
Nadiya_S


  

Answers


1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5
период предоставления права на техническую поддержку


Explanation:
То есть, если за этот период выпущены обновления, техподдержка будет распространяться и на них.

esperantisto
Local time: 06:29
Works in field
Native speaker of: Native in BelarusianBelarusian, Native in RussianRussian
PRO pts in category: 12
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 3/5Answerer confidence 3/5
период/срок действия сопровождения / период/срок (действия) подписки на сопровождение


Explanation:
Программа EMS по Сопровождению ПО - это выгодная для клиента комплексная программа, включающая в себя техническую поддержку, обновления ПО и много других преимуществ. Имея действующую подписку на Сопровождение ПО, Вы автоматически получаете последние версии программ EMS сразу после их выпуска без дополнительных затрат.

http://www.sqlmanager.net/ru/support/faq/maintenance#2673



Nadiya_S
Ukraine
Local time: 06:29
Native speaker of: Native in UkrainianUkrainian, Native in RussianRussian
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.


See also:

Your current localization setting

English

Select a language

Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search