escalate issues

Spanish translation: presentar/llevar los problemas ante instancias superiores

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:escalate issues
Spanish translation:presentar/llevar los problemas ante instancias superiores
Entered by: Otilia Acosta

03:32 Apr 28, 2005
English to Spanish translations [PRO]
Tech/Engineering - Computers: Systems, Networks / Lottery system
English term or phrase: escalate issues
TRADUCCIÓN PARA MÉXICO
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CONTROL ROOM OPERATORS
Control Room Operators offer 24-hour-a-day, 365-days-a-year operational support of the production lottery operations in both data centers. They provide support for our ongoing technology support teams and for lottery acceptance testing. In addition, control room operations staff will provide operations support for Phase 1 activities (terminal rollout and network conversion) as well as Phase 2 activities (system cutover) for this project for XXXXXX, S.A. de C.V. They will also monitor ABC’s Yyyyyyyy Yyyyy (Yy) infrastructure and escalate issues as required.

¿ESCALARÁN LOS RESULTADOS SEGÚN SEA NECESARIO?
¡Gracias!
María Eugenia Wachtendorff
Chile
Local time: 18:34
presentar/llevar los problemas ante instancias superiores
Explanation:
How can I escalate an issue?
To escalate an issue, ask your support or sales representative to escalate it to the Manager of Customer Support. If you are unable to arrive at resolution, ask for the issue to be escalated to the Vice President of Product Development. If you still are not satisfied, you may appeal to the General Manager of MKS Software.
que éste es un antiguo problema al que se le ha acuñado un término nuevo. ...
pueden poner en conocimiento de instancias superiores tales conductas sin ...
internet.mtas.es/Insht/ntp/ntp_507.htm - 38k
Selected response from:

Otilia Acosta
Local time: 17:34
Grading comment
It seems we were writing the same thing at the same time, Otimar. This is what usually happens to me with Kudoz. I post a question and then remember...
Anyway, I needed to make sure. THANKS A LOT!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1presentar/llevar los problemas ante instancias superiores
Otilia Acosta


Discussion entries: 1





  

Answers


18 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
presentar/llevar los problemas ante instancias superiores


Explanation:
How can I escalate an issue?
To escalate an issue, ask your support or sales representative to escalate it to the Manager of Customer Support. If you are unable to arrive at resolution, ask for the issue to be escalated to the Vice President of Product Development. If you still are not satisfied, you may appeal to the General Manager of MKS Software.
que éste es un antiguo problema al que se le ha acuñado un término nuevo. ...
pueden poner en conocimiento de instancias superiores tales conductas sin ...
internet.mtas.es/Insht/ntp/ntp_507.htm - 38k


Otilia Acosta
Local time: 17:34
Works in field
Native speaker of: Native in SpanishSpanish
PRO pts in category: 18
Grading comment
It seems we were writing the same thing at the same time, Otimar. This is what usually happens to me with Kudoz. I post a question and then remember...
Anyway, I needed to make sure. THANKS A LOT!

Peer comments on this answer (and responses from the answerer)
agree  Egmont
3 hrs
  -> Gracias, avrvm
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