from script/unscripted

21:56 Mar 10, 2020
English to Spanish translations [PRO]
Tech/Engineering - Telecom(munications) / Support service
English term or phrase: from script/unscripted
Unscripted Troubleshooting
Elite Engineers
Technical Account Managers
Comprehensive Hardware + Software Support
Dedicated Phone Support 24x7x365

- Level 2 Technical Account Managers are available to engage whenever the advanced call center technician needs extra support
- You technician bypasses obvious troubleshooting, never working from script.
- Premier Support is accessible via a dedicated line with no cumbersome phone tree menus to navigate.
Rafael Echalar
Argentina
Local time: 17:34


Summary of answers provided
4soporte técnico personalizado
GABRIELA MARQUEZ


  

Answers


117 days   confidence: Answerer confidence 4/5Answerer confidence 4/5
unscripted troubleshooting
soporte técnico personalizado


Explanation:
"You technician bypasses obvious troubleshooting, never working from script."
Viendo esta frase que sigue en el texto. Inferimos que no trabajan simplemente siguiendo lo que dice el guión del call center, sino que ofrecen asistencia personalizada.

GABRIELA MARQUEZ
Local time: 17:34
Specializes in field
Native speaker of: Native in SpanishSpanish
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