GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
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17:51 Mar 11, 2007 |
English language (monolingual) [PRO] Marketing - Computers: Software / Product management content | |||||||
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| Selected response from: Natalya Zelikova Poland Local time: 06:16 | ||||||
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SUMMARY OF ALL EXPLANATIONS PROVIDED | ||||
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4 +9 | businesses |
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businesses Explanation: not sure how to explain right now, but almost sure -------------------------------------------------- Note added at 13 mins (2007-03-11 18:04:11 GMT) -------------------------------------------------- The context you gave mentions one of the two different concepts: Product centricity refers to an internal alignment with focus predominantly on operations, productions and internal controls. As such, the deciding factor on many decisions was the production efficiency. Further, a product focus results in a more transactional and short-term interaction with customers. On the other hand, customer centricity refers to an external alignment with focus predominantly on the customer and the way in which customer wants and needs are satisfied whereby value can be created both to the customer being served and the organization that is serving the customer. Customer centricity is also in line with service-centered dominant logic for marketing in that customer centricity goes well beyond selling products to customers and entering a whole new world of providing comprehensive solutions. As such, customer centricity emphasizes building long term relationships with customers. --- http://www.asianbrandstrategy.com/2007/01/customer-centricit... And to me your sentence is about "leading businesses concentrated on a product rather than on a client" "premier provider of product content management solutions" only supports this... |
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