English term
Escalating software
Estoy traduciendo un contrato de consultoría y en la descripción de los servicios del consultor, me aparece este "escalating" que no se si funciona como adjetivo o hace referencia al software de escalado, ¡gracias por aclarar mi duda!
Whereas your services will include but will not be limited to:
Creating scripts and SQL queries, escalating software and infrastructure problems.
Sep 23, 2024 17:39: writeaway changed "Language pair" from "English" to "English to Spanish"
Sep 23, 2024 18:18: writeaway changed "Field" from "Law/Patents" to "Bus/Financial" , "Field (write-in)" from "(none)" to "in a contract"
Oct 2, 2024 13:50: philgoddard changed "Language pair" from "English to Spanish" to "English" , "Field (write-in)" from "in a contract" to "(none)"
Responses
United States
Six languages into flawless English
Native in: English
Works in: German to English, French to English, Spanish to English, and 4 more.
referring software problems to the right person
Escalate
to involve someone more important or higher in rank in a situation or problem:
escalate something to someone You might need to escalate the issue to the next highest level management team.
http://dictionary.cambridge.org/us/dictionary/english/escala...
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AllegroTrans (X)
: yes, and infrastructure problems; "escalating" - a buzzword that wouldn't have meant anything 12 years ago
35 mins
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writeaway
: Estoy traduciendo un contrato de consultoría y en la descripción de los servicios del consultor, me aparece este "escalating" que no se si funciona como adjetivo o hace referencia al software de escalado, ¡gracias por aclarar mi duda!
52 mins
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I don't understand why you've repeated the question, or why you've confused things by changing it to English-Spanish.
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Maria Laura Curzi
: Sí, una de las traducciones más comunes es "elevar" el problema a supervisores/gerencias intermedias.
1 hr
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Mario Chávez
: That's not what the original sentence says.
7 hrs
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bonafide1313
: If "escalating" were an adjective, that person's task would be to create some "escalating software" and infrastructure problems :) :)
8 days
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Yvonne Gallagher
: Clearly not a monolingual question
8 days
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Jane Davis
: The syntax in the original is confusing as the comma should be an "and". But "escalating" is definitely what you do when you refer a problem up the chain. It's been a thing in IT support for years.
9 days
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véase más abajo
No veo en qué radica la confusión. A continuación marco los verbos en negrita:
"Whereas your services will include but will not be limited to creating scripts and sQL queries, [and] escalating software and infrastructure problems".
Como hay ingenieros informáticos que no saben escribir y se olvidan de poner conjunciones como 'and' (en corchetes arriba), no me sorprende. Suerte.
MC
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bonafide1313
: Are you quite sure that a consultancy contract/agreement was written by an IT engineer? :)
8 days
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Daryo
: That makes perfect sense - the whole point of paying an external consultant is to have s.o. who will deal with problems that can't be solved in-house and are then 'escalated' to the step above in competency, i.e. to the external consultant.
79 days
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Japan
I specialize in FPE and excel in GenAI!
Native in: Japanese 
Works in: Chinese to Japanese, German to Japanese, English to Japanese
Escalating software issues / Escalation of software problems
It does not refer to "escalation software" as a specific tool or application, which is not a standard term in the industry. Instead, it describes a service or responsibility as part of the consultant's role.
The consultant is responsible for the escalation of software and infrastructure issues to the appropriate team or personnel to ensure timely resolution.
Discussion
"Step 5: Escalate the issue"
https://learn.microsoft.com/en-us/microsoftteams/troubleshoo...
"Paso 5: Remitir el problema a una instancia superior"
https://learn.microsoft.com/es-es/microsoftteams/troubleshoo...