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07:13 Sep 1, 2006
English to Chinese translations [PRO] Tech/Engineering - IT (Information Technology) / IT services
English term or phrase:a foundation for the process
Step No. 9
Start With the End in Sight: Include a “Wean Clause”
To avoid hostage situations, smart organizations include a wean clause in every service contract that allows for knowledge transfer and a smooth transition, Land says. “In every engagement, Vigilant Technologies leaves clients with enough knowledge to decide if they want to start doing it themselves,” Land says. “We leave them with a foundation for the process and an approach toward managing it.”