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16:15 Feb 21, 2006
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English to French translations [PRO] Bus/Financial - Finance (general) / Crédit
English term or phrase:on referral/block supply
1.7 PLACING ACCOUNTS ON REFERRAL/BLOCK SUPPLY
Discussions with and assistance from other departments should be sought prior to the account being placed on Referral/Block Supply. Where the account is assigned to a specific person, i.e. Account Manager or Agent, that person should also be advised along with the business unit Sales Manager.
The procedure for blocking supply on an account is as follows:
1. The customer must be notified by telephone, fax, email or letter that the account is being placed on referral/block supply and why this action has been necessary.
2. If considered necessary and at the discretion of the Credit Control Team and the relevant Manager, goods or products should be arranged to be uplifted from the debtor. (The dangers of leaving goods/products with the customer become most apparent if an insolvency practitioner is appointed - this possibility should always be considered).