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ACCOUNT RELATIONSHIP MANAGEMENT

French translation: GESTION DE LA RELATION AVEC LE CLIENT

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20:26 Jul 5, 2001
English to French translations [Non-PRO]
Tech/Engineering
English term or phrase: ACCOUNT RELATIONSHIP MANAGEMENT
Contexte -> Assigned Support Specialist

The Specialist will:

Provide ACCOUNT RELATIONSHIP MANAGEMENT as principal contact for issues related to iPlanet products.

Coordinate IBM's training, support, consulting and remediation activities relating to Customer's products.
Daniel
French translation:GESTION DE LA RELATION AVEC LE CLIENT
Explanation:
Le spécialiste :
Assurera la gestion de la relation client OU la gestion du compte-clé OU du compte client...


There are various ways of phrasing this, you should check how the company generally refers to its customers (key accounts, clients...)

HTH
Selected response from:

jgal
Local time: 21:07
Grading comment
Graded automatically based on peer agreement. KudoZ.
4 KudoZ points were awarded for this answer

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Summary of answers provided
na +2GESTION DE LA RELATION AVEC LE CLIENT
jgal
na +1Gérer le compte client
Cosmonipolita
naGestion des comptes (de clientèle)Daphne b


  

Answers


4 hrs peer agreement (net): +2
GESTION DE LA RELATION AVEC LE CLIENT


Explanation:
Le spécialiste :
Assurera la gestion de la relation client OU la gestion du compte-clé OU du compte client...


There are various ways of phrasing this, you should check how the company generally refers to its customers (key accounts, clients...)

HTH

jgal
Local time: 21:07
Native speaker of: Native in EnglishEnglish, Native in FrenchFrench
PRO pts in pair: 932
Grading comment
Graded automatically based on peer agreement. KudoZ.

Peer comments on this answer (and responses from the answerer)
agree  Guereau
1 day 6 hrs

agree  Germaine: "...relation avec le client" parce que "contact"
1 day 10 hrs
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4 hrs
Gestion des comptes (de clientèle)


Explanation:
I think that "Account Relationship Management" is the same as "Account Management" = the management of all client data, requests, demands, etc. In this case the "Relationship" is a pleonasm. In French this would be "Gestion des comptes" and if you would like to keep the relationship element you might just as well add "de clientèle".
Granddictionnaire says the following:

Domaine(s) : finance 1 / 1
banque
account management = gestion des comptes n. f.

Déf. :
Dans un établissement financier, coordination du dossier de chaque client par des « chargés de comptes » ou « chargés de clientèle », de manière à mieux répondre aux besoins de services des clients.

[1994]





    Reference: http://www.granddictionnaire.com/_fs_global_01.htm
Daphne b
Sweden
Local time: 21:07
Native speaker of: Native in GreekGreek
PRO pts in pair: 59
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4 hrs peer agreement (net): +1
Gérer le compte client


Explanation:
La bonne traduction est "Gérer la gestion du compte". A vous de voir si vous voulez tout de même appliquer la répétition car il n'y a pas de synonyme adéquat pour "gérer" dans ce contexte.

Bon courage !


    Reference: http://moniquestra@aol.com
Cosmonipolita
Argentina
Local time: 17:07
Native speaker of: Native in FrenchFrench
PRO pts in pair: 30

Peer comments on this answer (and responses from the answerer)
agree  Daphne b: Or rather "Gestion des comptes clients". I agree with the "compte client" (without preposition)
28 mins
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