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12:54 Jul 19, 2005
English to French translations [Non-PRO] Telecom(munications)
English term or phrase:retention policy
Dans un document portant sur les services qu'offre un fournisseur de téléphone cellulaire :
No Retention Offers
Issue: Effective August 1st, 2005, ZZZZ does not have a full retention policy in place for customers who wish to deactivate their service. Customers will not receive any type of adjustment or credit when requesting to terminate their service. CSSR’s will continue to set a 30 day notice when processing a deactivation. This applies to both Postpaid and Prepaid.