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07:46 Feb 22, 2001
This question was closed without grading. Reason: No acceptable answer
English to German translations [PRO] Tech/Engineering
English term or phrase:to upsell
Any suggestions for the translation of the term to upsell (definition below)
Upsell means a situation where a customer is probably about to buy, but you sell something extra at that time. For example a bigger screen, more memory, a longer service & support contract. It can mean going back to the customer at a later date and selling something extra for that particular product, but 9 times out of ten it means selling more at the same time than perhaps the customer had originally talked or thought about.
Explanation: So for
example, rather than asking for an "upsell rate" (which might even get
you a response like, "what's that?"), instead try to book a room at a
moderate hotel you know is already full. Sometimes, you'll be offered
a deluxe room at just a bit more than a moderate hotel normally costs.
That's an "upsell."
Olaf Native speaker of: German, English PRO pts in pair: 47
Explanation: You're selling a computer with a 15" monitor for $1.200. You tell people they can upgrade to a 17" monitor for only $ 200 more, that's upselling.
You buy something, and get a "Zusatz", or an "Ergänzung".
In English it does sound much prettier!!