representative desktop
Italian translation: \"scrivania\" rappresentativa
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| 17:50 Sep 15, 2007 |
| English to Italian translations [PRO] Marketing - Marketing / Market Research / software di gestione delle relazioni con i clienti | |||||||
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|  Selected response from: Serena Zarbo (X) Italy Local time: 13:45 | ||||||
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| 5 +1 | soluzione/inerfaccia desktop per rappresentanti [...] |
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| 3 +1 | "scrivania" rappresentativa |
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Answers
28 mins confidence: 
peer agreement (net): +1
peer agreement (net): +1"scrivania" rappresentativa Explanation: secondo me dato che si tratta di un software, per desktop s'intende proprio "il piano di lavoro virtuale" del pc, attraverso il quale è possibile interfacciarsi con i clienti |
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13 hrs confidence: peer agreement (net): +1
peer agreement (net): +1| [...] representative desktop soluzione/inerfaccia desktop per rappresentanti [...] Explanation: Io leggo "single customer service representative desktop" in modo un po' diverso: "single desktop for customer service representatives" (stando anche al contesto nel suo insieme, da una descrizione di questa soluzione trovata in rete). Tradurrei la frase con qualcoso tipo: "Il sistema software CRM XXX si presenta come una singola soluzione/interfaccia desktop per i rappresentanti del servizio clienti, [...]" (Con questo sistema i rappresentanti del servizio clienti usano cioè una singola interfaccia desktop, da cui possono accedere a tutte le informazioni di cui hanno bisogno per rispondere ai clienti, offrirgli soluzioni, ecc.) -------------------------------------------------- Note added at 13 hrs (2007-09-16 07:39:16 GMT) -------------------------------------------------- oops, scusa: inerfaccia -> inTerfaccia! -------------------------------------------------- Note added at 14 hrs (2007-09-16 08:04:21 GMT) -------------------------------------------------- Ecco il link: http://www.infor.com/solutions/crm/industries/insurance/ dove trovo: "Seamless integration with legacy systems and multiple customer channels, including the contact center, provides a single customer service representative desktop for more cost-effective contact center operations." e verso il fondo della pagina: "personalized contact center capabilities that give customer service representatives a unified view of customers across all existing systems" |
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