Login or register (free and only takes a few minutes) to participate in this question.
You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.
English to Portuguese translations [PRO] Tech/Engineering - IT (Information Technology) / software de gestão
English term or phrase:email to case
Receive Confirmation Message For Email to Case
If set to true, Email to Case users sending emails to InterAct will receive a confirmation message that will require them to click a link and confirm their email submission
E-Mail To Case for free
29 Nov 2006 11:11 AM
* Comments 6
Dear CRM Community,
I was invited by the Microsoft CRM Team to write a blog entry for you.
I thank the Microsoft CRM Team for this privilege.
For this blog entry, I decided in favor of how to create a button for the mail form. With this button a user can create a new case, based on information of the mail. I took this decision because it shows some typical procedures in the world of Extending Microsoft CRM and it is a real world example which could be used for your own projects.
After a click on the button “E-Mail To Case” a new case and a relationship to this mail is created. The name of the case is the name of the mail: