Russian translation: power dialing (здесь без перевода) - автоматически создаваемые вызовы
Login or register (free and only takes a few minutes) to participate in this question.
You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.
GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:
power dialing (здесь без перевода) - автоматически создаваемые вызовы
English to Russian translations [PRO] Tech/Engineering - Telecom(munications) / communication platform
English term or phrase:power dialing
With features such as CTI, preview and power dialing, and automated e-mail responses, agents will always be able to expertly handle customer inquiries, whether they are via the web, e-mail, telephone, voicemail or fax.
Нашла определение power dialing по-ангилйски: Power Dialing is when the ratio of the number of available agents to the number of available lines is set to a constant. This can either lead to a number of live calls being dropped or insufficient talk time.
А как это по-русски называется?