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English to Spanish translations [PRO] Bus/Financial / training programs
English term or phrase:Soft cost
Tey are unrealized costs (will not make an immediate impact on the bottom line) or they will but not immediately. There would not be a change in revenue due to these costs; there is no financial transaction involved. They represent an increase or decrease in efficiency expressed in dollar terms. For example increase or decrease in customer satisfaction, increase or decrease in the time spent by an employee.