product dump

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13:52 Jul 12, 2018
English to Spanish translations [PRO]
Marketing - Business/Commerce (general) / new hire training
English term or phrase: product dump
The purpose of discovery is to understand the caller’s needs so you can better answer their questions.

DON’T skip discovery and product dump all the available product and service options.

Narration:
The purpose of discovery is to understand the caller’s needs so you can better answer their questions. Don’t skip discovery and product dump all the available product and service options on the caller. Too much information can overwhelm families and takes away from your role as a trusted advisor who can make the process easier for them.

___________
Saludos cordiales, colegas. El contexto es una capacitación para nuevo personal de ventas. Agradezco desde ya sus sugerencias.
Eduardo López
Puerto Rico
Local time: 01:40


Summary of answers provided
5la eliminación de productos
Viorel Tiple
3ofrecimiento de un producto (a un cliente que no lo solicitó)
Maximiliano Vaccaro
2"descarga" del producto
JohnMcDove


  

Answers


1 hr   confidence: Answerer confidence 2/5Answerer confidence 2/5
"descarga" del producto


Explanation:
Es decir, "dump" en el sentido de "descargar" toda la información sobre el producto al cliente.

No estoy muy seguro de que el inglés original sea muy estándar, pero es la interpretación que le veo.

Saludos cordiales y suerte.

JohnMcDove
United States
Local time: 22:40
Works in field
Native speaker of: Native in SpanishSpanish
PRO pts in category: 204
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4 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
ofrecimiento de un producto (a un cliente que no lo solicitó)


Explanation:
Hola, Eduardo:

Según entiendo, en el texto se recomienda no ofrecer al cliente todos los productos y servicios juntos para no confundirlo.

For clarity purposes, product dump occurs when a sales person suggests a product to a client before knowing whether the client needs it or not. They interview the client with the product as in ‘Has anyone told you about our new MasterCard? They haven't! Well let me tell you a little bit about it!’ ”. Fuente: http://fusionperformance.com/education-centre/why-product-du...

¡Saludos!


Maximiliano Vaccaro
Argentina
Local time: 02:40
Native speaker of: Native in SpanishSpanish
PRO pts in category: 15
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1 day 3 hrs   confidence: Answerer confidence 5/5
la eliminación de productos


Explanation:
Es decir, de este contexto resulta que hace falta "descubrir" algunos productos para el cliente y eliminar otros para no sobrecargar con información al cliente y para que el cliente no rechace las consultas de este consultor en un futuro.

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Note added at 1 día 3 horas (2018-07-13 17:15:45 GMT)
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mas bien la eliminación del producto

Viorel Tiple
Ukraine
Local time: 08:40
Specializes in field
Native speaker of: Native in SpanishSpanish, Native in RussianRussian
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