Spanish translation: para licencias nuevas de primer año y asistencia en ventas
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English term or phrase:
for new first year license and support sales
para licencias nuevas de primer año y asistencia en ventas
English to Spanish translations [PRO] Computers: Software
English term or phrase:for new first year license and support sales
Standard Support is no longer available for new first year license and support sales. If you have Standard Support for your Siebel licenses, you may continue to renew your service at this level for no longer than a twelve month period. Standard Support consists of (i) assistance with service requests Monday through Friday during local business hours (i.e., 6:00 A.M. to 6:00 P.M. Pacific Time for the Americas region and 9:00 A.M. to 6:00 P.M. local time outside of the Americas region), excluding holidays, (ii) access to Siebel SupportWeb (24 x 7 web-based customer support system), including the ability to log service requests online, and (iii) software maintenance releases and software updates. With the purchase of Standard Support, you may designate two technical contacts to serve as liaisons with Siebel Technical Support.