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That’s known as the outbound dialer system

Spanish translation: esto se conoce como sistema de llamadas salientes

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:That’s known as the outbound dialer system
Spanish translation:esto se conoce como sistema de llamadas salientes
Entered by: Robert Copeland
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23:45 Jun 30, 2007
English to Spanish translations [PRO]
Tech/Engineering - Petroleum Eng/Sci / Power Station
English term or phrase: That’s known as the outbound dialer system
Context: Technology is playing a major part in the way XXXXX Electric is improving its customer service.
“Our High Volume Call Answering (HVCA) system is helping customers report electrical outages without having to wait to speak to a customer service professional,” XXX said. “This allows us to serve those customers’ needs, while handling other phone calls that come in.”
Technology advancements also allow the Customer Care team to use a special system that calls customers for billing purposes or to check if their power has returned after a storm-related outage. *****That’s known as the outbound dialer system******.
“It’s helping us serve customers in a new and efficient way,” XXX said.

Suggested translation:
La tecnología está desempeñando un papel de importancia en la manera en que XXX Electric está mejorando su servicio al cliente.
“Nuestro sistema de Respuesta a llamadas con alto volumen (HVCA, por su sigla en inglés) está ayudando a los clientes a informar de cortes del suministro eléctrico sin tener que esperar para hablar con un profesional de servicio al cliente”, explicó XXX. “Esto nos permite atender aquellas necesidades de los clientes, al tiempo que gestionamos otras llamadas telefónicas entrantes".
Los avances de la tecnología también permiten al equipo de Atención al Cliente utilizar un sistema especial que llama a los clientes por motivos de facturación o para comprobar si su energía ha sido restablecida luego de un corte provocado por una tormenta. Eso se conoce como ...*********************************************************************************************************************************
“Nos está ayudando a atender a los clientes de una manera nueva y eficiente”, explicó XXX.
Robert Copeland
United States
Local time: 06:16
esto se conoce como sistema de llamadas salientes
Explanation:
Parece un sistema de llamadas salientes (de confirmación), desde la compañía a sus clientes.
Selected response from:

Enrique Espinosa
Local time: 05:16
Grading comment
Thanks for your assistance!!!
4 KudoZ points were awarded for this answer

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Summary of answers provided
3 +2esto se conoce como sistema de llamadas salientesEnrique Espinosa


  

Answers


30 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
that’s known as the outbound dialer system
esto se conoce como sistema de llamadas salientes


Explanation:
Parece un sistema de llamadas salientes (de confirmación), desde la compañía a sus clientes.

Enrique Espinosa
Local time: 05:16
Specializes in field
Native speaker of: Native in SpanishSpanish
PRO pts in category: 242
Grading comment
Thanks for your assistance!!!

Peer comments on this answer (and responses from the answerer)
agree  trans4u
9 mins
  -> Thanks, Trans!!

agree  Patricia Baldwin
21 hrs
  -> A little late, but thanks, Patricia!
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