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helpdesk facility

Spanish translation: mesa de ayuda

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:helpdesk
Spanish translation:mesa de ayuda
Entered by: alicia
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01:17 Mar 22, 2001
English to Spanish translations [PRO]
Tech/Engineering
English term or phrase: helpdesk facility
the text reads: "...the process systems engineer is working hard to set up a central helpdesk facility to provide a much-needed support function."
Thanks for helping!
alicia
Local time: 07:58
mesa de ayuda centralizada
Explanation:
I think you don't need to translate "facility", in Spanish it comes out a little redundant. I agree with Davorka that "Helpdesk" is very common, but I personally prefer to translate it.
Check this example (it's from a Chilean site, but there are hundreds on the web):
Help Desk o Mesa de Ayuda es un servicio de soporte especializado, orientado a apoyar y resolver en el menor tiempo posible, los problemas y contingencias técnicas surgidas a nuestros clientes, relacionadas con el Hardware o Software de los equipos y/o sistemas cubiertos por la garantía del Servicio.

Best regards,

Patricia
Selected response from:

Patricia Lutteral
Argentina
Local time: 09:58
Grading comment
4 KudoZ points were awarded for this answer

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Summary of answers provided
namesa de ayuda centralizada
Patricia Lutteral
namesón de ayuda
Alejandra Villarroel
naVer abajo
Davorka Grgic


  

Answers


25 mins
Ver abajo


Explanation:
1. facility = servicio, facilidad

2. helpdesk = escritiorio / mesa de ayuda

Muchas veces no se traduce.

Te dejo para que escojas entre:

- servicio/facilidad de helpdesk

- servicio/facilidad del escritorio de
ayuda

suerte.

Davorka


    Reference: http://europa.eu.int/eurodicautom/
    web
Davorka Grgic
Local time: 13:58
Native speaker of: Native in CroatianCroatian, Native in SpanishSpanish
PRO pts in pair: 905
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3 hrs
mesón de ayuda


Explanation:
"el ingeniero de sistemas de proceso está trabajando mucho/duro en la preparación/configuración/diseño de un componente de mesón de ayuda central para proveer la muy necesaria función de apoyo/sorporte"

Salu2, MA


Alejandra Villarroel
Chile
Local time: 09:58
Native speaker of: Spanish
PRO pts in pair: 428
Login to enter a peer comment (or grade)

3 hrs
mesa de ayuda centralizada


Explanation:
I think you don't need to translate "facility", in Spanish it comes out a little redundant. I agree with Davorka that "Helpdesk" is very common, but I personally prefer to translate it.
Check this example (it's from a Chilean site, but there are hundreds on the web):
Help Desk o Mesa de Ayuda es un servicio de soporte especializado, orientado a apoyar y resolver en el menor tiempo posible, los problemas y contingencias técnicas surgidas a nuestros clientes, relacionadas con el Hardware o Software de los equipos y/o sistemas cubiertos por la garantía del Servicio.

Best regards,

Patricia



    Reference: http://www.host.cl/mesa_ayuda/mesa_ayuda.htm
Patricia Lutteral
Argentina
Local time: 09:58
Native speaker of: Spanish
PRO pts in pair: 1564
Login to enter a peer comment (or grade)




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