la part des passifs

10:54 Oct 15, 2019
This question was closed without grading. Reason: Answer found elsewhere

French to English translations [PRO]
Marketing - Textiles / Clothing / Fashion / Brand Study
French term or phrase: la part des passifs
Full sentence: Au jeu des arrondis, le NPS global approche les 72 points alors que la part des passifs atteint près de 26%.
Verity Roat
United Kingdom
Local time: 11:35

Summary of answers provided
3percentage of liabilities
K. Isaac
Summary of reference entries provided
Net Promoter Score (NPS)
Wolf Draeger

Discussion entries: 3



4 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
percentage of liabilities

I think "percentage of liabilities" works in the context.
K. Isaac
Works in field
Native speaker of: Native in EnglishEnglish
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Reference comments

32 mins peer agreement (net): +2
Reference: Net Promoter Score (NPS)

Reference information:
For future reference (assuming that's what NPS is in this case) so anyone coming to this question later understands why Asker went with "passive".

"The Net Promoter Score is calculated based on responses to a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The scoring for this answer is most often based on a 0 to 10 scale.

Those who respond with a score of 9 to 10 are called Promoters, and are considered likely to exhibit value-creating behaviors, such as buying more, remaining customers for longer, and making more positive referrals to other potential customers. Those who respond with a score of 0 to 6 are labeled Detractors, and they are believed to be less likely to exhibit the value-creating behaviors. Responses of 7 and 8 are labeled Passives, and their behavior falls between Promoters and Detractors. The Net Promoter Score is calculated by subtracting the percentage of customers who are Detractors from the percentage of customers who are Promoters. For purposes of calculating a Net Promoter Score, Passives count toward the total number of respondents, thus decreasing the percentage of detractors and promoters and pushing the net score toward 0."

Note added at 33 mins (2019-10-15 11:28:16 GMT)

Sorry, forgot the Wikipedia link!

Wolf Draeger
South Africa
Works in field
Native speaker of: Native in EnglishEnglish

Peer comments on this reference comment (and responses from the reference poster)
agree  Tony M
3 hrs
agree  Yolanda Broad
6 hrs
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