Kommunikation via SA-WCM sollte auf Deutsch erfolgen

English translation: Communications should proceed in German via SA/WCM

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:Kommunikation via SA-WCM sollte auf Deutsch erfolgen
English translation:Communications should proceed in German via SA/WCM
Entered by: Alexander Schleber

08:58 Jun 1, 2018
German to English translations [PRO]
Tech/Engineering - IT (Information Technology) / Instructions for IT help-desk workers
German term or phrase: Kommunikation via SA-WCM sollte auf Deutsch erfolgen
This is a sentence from a manual for IT help-desk workers answering customer queries. The entire sentence reads: 'Die Kommunikation mit deutschsprachigen Servicepartnern via SA-WCM sollte auf Deutsch erfolgen.'

Does anyone know what SA-WCM stands for, and if it actually needs translating? I wondered if WCM could be Web Content Management.

For more context, the preceding sentence reads: 'Technische Anfragen, die über WCM-Web von deutschsprachigen Servicepartnern eröffnet wurden, sind vom jeweiligen Technical Support Mitarbeiter selbst zum Zeitpunkt der Lösung in Englisch zu übersetzen.'

The manual is aimed at English IT professionals. Be grateful for any help!
Victoria Fisher
United Kingdom
Local time: 09:34
Communications should proceed in German of SA/WCM
Explanation:
I think that "SA"may be a company name or a company abbreviation.
"WCM" in case of communications refers to "web content management", which makes sense here.
So I would translate as above.

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Note added at 2 hrs (2018-06-01 11:55:56 GMT)
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Sorry - typing mistake "via SA/WCM"
Selected response from:

Alexander Schleber
Belgium
Local time: 10:34
Grading comment
Thanks for the input
1 KudoZ points were awarded for this answer



Summary of answers provided
4Communications should proceed in German of SA/WCM
Alexander Schleber


Discussion entries: 4





  

Answers


2 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Communications should proceed in German of SA/WCM


Explanation:
I think that "SA"may be a company name or a company abbreviation.
"WCM" in case of communications refers to "web content management", which makes sense here.
So I would translate as above.

--------------------------------------------------
Note added at 2 hrs (2018-06-01 11:55:56 GMT)
--------------------------------------------------

Sorry - typing mistake "via SA/WCM"

Alexander Schleber
Belgium
Local time: 10:34
Specializes in field
Native speaker of: Native in GermanGerman, Native in EnglishEnglish
PRO pts in category: 86
Grading comment
Thanks for the input
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