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vor Kunde bei der Dialogannahme

English translation: service consultation area

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:Dialogannahme
English translation:service consultation area
Entered by: Kim Metzger
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16:42 Sep 18, 2001
German to English translations [PRO]
Bus/Financial
German term or phrase: vor Kunde bei der Dialogannahme
PASS (Paketabwicklungssystem)
dient der schnellen und vollständigen
Preisauskunft vor Kunde bei der
Dialogannahme. Es unterstützt die
exakte Diagnose und die Prüfung
der Teileverfügbarkeit. Die Zuordnung
standardisierter Teilepakete
beschleunigt die Teilebereitstellung. Is vor Kunde a typo? Any idea what Dialogannahme is? I assume this is a software program for supply management.
Kim Metzger
Mexico
Local time: 08:19
to the customer / service consultation area
Explanation:
"Vor Kunde" seems to be shorthand for "vor dem Kunden"; in other words, the customer immediately gets a complete estimate, info on parts availability, etc.

Dialogannahme is explained in the following:

Wenn Sie im Autohaus Schürmann Ihr Fahrzeug zum Service bringen, dann sollen Sie genau wissen, was auf Sie zu kommt.
Deswegen begutachten Sie gemeinsam mit unserem Meister Ihr Auto in unserer Dialogannahmehalle - wenn es sein muss, auf der Hebebühne - und entscheiden dann im Dialog mit uns, was gemacht werden muss.
Das ist fair und vermeidet Überraschungen bei der Rechnungsstellung.
www.schuermann-uffenheim.de/dialog.htm

My Jeep dealer has "service advisors" who are located in a sort of reception area where you drop off the car for service. The above description from Autohaus Schürmann sounds similar to that. Since interactive would certainly not work in this context, I thought service consultation might; at least it conveys the idea that some sort of dialog is going on. I'm sure you can improve on this, but I hope it helps steer you in the right direction.
Selected response from:

Ulrike Lieder
Local time: 06:19
Grading comment
Thank you. This was a big help.
4 KudoZ points were awarded for this answer

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Summary of answers provided
4to the customer / service consultation areaUlrike Lieder


  

Answers


14 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
to the customer / service consultation area


Explanation:
"Vor Kunde" seems to be shorthand for "vor dem Kunden"; in other words, the customer immediately gets a complete estimate, info on parts availability, etc.

Dialogannahme is explained in the following:

Wenn Sie im Autohaus Schürmann Ihr Fahrzeug zum Service bringen, dann sollen Sie genau wissen, was auf Sie zu kommt.
Deswegen begutachten Sie gemeinsam mit unserem Meister Ihr Auto in unserer Dialogannahmehalle - wenn es sein muss, auf der Hebebühne - und entscheiden dann im Dialog mit uns, was gemacht werden muss.
Das ist fair und vermeidet Überraschungen bei der Rechnungsstellung.
www.schuermann-uffenheim.de/dialog.htm

My Jeep dealer has "service advisors" who are located in a sort of reception area where you drop off the car for service. The above description from Autohaus Schürmann sounds similar to that. Since interactive would certainly not work in this context, I thought service consultation might; at least it conveys the idea that some sort of dialog is going on. I'm sure you can improve on this, but I hope it helps steer you in the right direction.


Ulrike Lieder
Local time: 06:19
Native speaker of: German
PRO pts in pair: 3525
Grading comment
Thank you. This was a big help.
Login to enter a peer comment (or grade)




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