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Explanation: instead of effect on customer retention or customery loyalty, it could be loyalty effect, as in some particular action has a (customer) loyalty effect
Methods Tour: Relationship Marketing, Customer Loyalty and ...
... into "good" ones, how you can track this effect, and why you don't need to ... Measuring
Customer Retention in Online Retailing. Real Campaign ROI Links ... www.jimnovo.com/learnstuff.htm - 21k - Cached - Similar pages
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inc.com:How-To/Tutorial:Customer Retention Key to Business ...
... to retention, and customer retention is the hallmark of ... a time of massive “customer
churn,” a problem that ... author of The Loyalty Effect, US corporations are ...
www2.inc.com/customer_service/articles/17905.html - 36k
Beth Kantus United States Local time: 02:13 Native speaker of: English PRO pts in pair: 924