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Thanks a lot. I had one or two ideas, but wanted a second opinion. I now remember I had this term some time ago. Thanks for jogging my memory! Good luck in your work (and life). 4 KudoZ points were awarded for this answer
Bestimmung der prioritären Aktionsfelder im Nachfragemanagement, Anleitung zur erfolgreichen Marktbearbeitung / Identification of key points in the Demand Side Management, guide to a successful market operation