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Explanation: It looks as if your text lists pairs of opposites (kontaktbereit - kontaktunwillig). Thinking along those lines I would translate the pair in question as something like this: taktvoll oder einfuehlsam / aufdringlich (sensitive, skillful / insistent).
Just an idea - I hope it fits.
Elisabeth Drumm Local time: 04:40 Meets criteria Works in field Native speaker of: German, English