Grundsätzliches: Antwortzeiten, Eskalationstabelle, Servicezeiten
English translation: another suggestion
| 02:39 Oct 24, 2001 |
| German to English translations [Non-PRO] Tech/Engineering | ||||
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|  Selected response from: Beth Kantus United States Local time: 20:57 | |||
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| Summary of answers provided | ||||
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| 4 | General notes: response times, escalation tables, service times |
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| 4 | another suggestion |
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Answers
16 mins confidence: 
General notes: response times, escalation tables, service times Explanation: - Hypertrans |
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52 mins confidence:
another suggestion Explanation: basic (performance) data: response time service time escalation chart (or table) these would be the basic data that the company (service provider) would use to evaluate its performance HTH! |
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