NPS
Italian translation: Net Promoter Score
| 10:31 Jul 9, 2008 |
| German to Italian translations [PRO] Marketing - Economics | |||||||
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|  Selected response from: Katia DG Italy Local time: 11:35 | ||||||
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| 2 | Net Promoter Score |
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Answers
10 mins confidence: 
Net Promoter Score Explanation: forse? Da Wikipedia: Der Net Promoter Score (NPS) ist ein Index zur Messung der Wahrscheinlichkeit, mit der Kunden ein Produkt, ein Unternehmen oder eine Dienstleistung weiterempfehlen. Die Methode basiert auf dem Loyalty Business Model von Fred Reichheld. È possibile sintetizzare in un indice, chiamato Nps – Net Promoter Score – lo stato della relazione della clientela con la compagnia. Reference: http://www.allianz.com/en/allianz_group/investor_relations/r... |
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