PKN

00:59 Apr 15, 2014
This question was closed without grading. Reason: Answer found elsewhere

Indonesian to English translations [PRO]
Bus/Financial - Investment / Securities
Indonesian term or phrase: PKN
Singkatan ini muncul dalam dokumen yang berjudul "Logbook Keluhan Nasabah" Dokumen tersebut merupakan bagan dengan 10 lebih kolom, masing-masing dengan judul sebagai berikut:
NO. PKN
TANGGAL
NASABAH
RENCANA TINDAKAN PERBAIKAN
PIC
TARGET
VERFIKASI (TANGGAL; HASIL)
STATUS
TANGGAL KE NASABAH
dan lain sebagainya
David Andersen
Australia
Local time: 13:11


Summary of answers provided
3Customer Complaint Handling
Ano Jumisa


  

Answers


31 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
Customer Complaint Handling


Explanation:
Dengan modal konteks tentang keluhan nasabah, saya menduga, PKN di sini adalah singkatan untuk Penanganan Keluhan Nasabah. Prosedur ini sudah lazim dipakai di lembaga sejenis bank dalam menangani keluhan-keluhan nasabahnya melalui bagian layanan pelanggan. Dalam bahasa Inggris, istilah ini dikenal dengan Customer Complaint Handling.

IMHO

Ano Jumisa
Indonesia
Local time: 10:11
Native speaker of: Native in IndonesianIndonesian
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