% chiamate perse su occupato e su libero (urgent)

English translation: % of lost calls (unanswered or engaged)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

Italian term or phrase:	% chiamate perse su occupato e su libero (urgent)
English translation:	% of lost calls (unanswered or engaged)
Entered by:	Ivana UK

18:03 Jun 5, 2006

Italian to English translations [PRO]
Bus/Financial - Human Resources / Quality Manual

Italian term or phrase: % chiamate perse su occupato e su libero (urgent)

The context is a quality control analysis of phone reception but I want to check what 'su' occupato means.
Help greatly appreciated.

HelenG KudoZ activity Questions: 259 (9 open) (4 without valid answers) (29 closed without grading) Answers: 177 United Kingdom
Local time: 22:36

% of lost calls (unanswered or engaged)

Explanation:
% of lost calls resulting from engaged and unanswered lines

View the number of successful callers and lost calls. against the dialled number as well as the specific ... calls that were unanswered or engaged, helping. highlight drop offs as the ...

www.totemcomms.co.uk/documents/products_services/vision.pdf

Selected response from:

Ivana UK
United Kingdom
Local time: 22:36

Grading comment

Thank you Ivana. Thanks to everyone else for your help too.
4 KudoZ points were awarded for this answer

Summary of answers provided

4 +4

% of lost calls (unanswered or engaged)

Ivana UK

% of busy and attempted calls that were dropped

Rosanna Palermo

% of lost calls, busy-line or non-busy

Gabriela Lozano

of "busy" calls

dwarfcrusher

Answers

6 mins confidence:

su occupato of "busy" calls

Explanation:
...

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Note added at 7 minutos (2006-06-05 18:11:02 GMT)
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also *on*

dwarfcrusher
Local time: 23:36
Native speaker of:

Italian,

Spanish

8 mins confidence:

% of lost calls, busy-line or non-busy

Explanation:
I believe it refers to this.

Gabriela Lozano
Mexico
Local time: 16:36
Native speaker of: Spanish

30 mins confidence:

peer agreement (net): +4

% of lost calls (unanswered or engaged)

Ivana UK
United Kingdom
Local time: 22:36
Works in field
Native speaker of:

English,

Italian
PRO pts in category: 32

Grading comment

Thank you Ivana. Thanks to everyone else for your help too.

8 hrs confidence:

% of busy and attempted calls that were dropped

Explanation:
or
% of calls (that were) dropped while the line was busy or while being connected/ringing through

In the us, there is a high incidence of dropped calls and it has even become a source of bragging rights for Cingular "the network with the fewest dropped calls"
dropped calls are calls that simply get disconnected at any given time even right after dialing a number.
Attempted calls are calls that someone tries to make and get "dropped"

See the links for the ongoing debate about which plan is best and common complaints.

Reference: http://lists.w3.org/Archives/Public/www-history/msg00083.htm...
Reference: http://www.keepmedia.com/pubs/BusinessWeek/2001/02/19/16146?...

Rosanna Palermo
Local time: 17:36
Native speaker of:

Italian,

English
PRO pts in category: 10

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% chiamate perse su occupato e su libero (urgent)

English translation: % of lost calls (unanswered or engaged)

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% chiamate perse su occupato e su libero (urgent)

English translation: % of lost calls (unanswered or engaged)

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