|Italian to English translations [PRO]|
Bus/Financial - Business/Commerce (general) / Quality manual
|Italian term or phrase: momento|
|Quality manual in the section on customer focus: |
Il miglioramento continuo atto ad incrementare la soddisfazione del cliente è il *momento* della pianificazione migliorativa che, utilizzando la politica della qualità, gli obiettivi per la qualità, l'analisi dei dati, le azioni correttive e preventive, aprirà la strada ad un miglioramento della situazione attuale.
I'm not quite sure what they mean by moment here.
|that part (in context)|
Sonia's step or stage might work, but continuous improvement is not a stage which begins or ends, it is continuous. I think the figure, the metaphor is taken from moments in physics, I've often seen the workd used in a similar way by engineers. A moment of balance cannot be seen or touched with a beginning or end, but it is still a very real element, like "continuous improvement" which has a decisive effect.
Selected response from:
James (Jim) Davis
Local time: 18:00
|Thanks, Jim. Even though I liked Sonia and Raffaella's stage and phase, I think this will probably work the best in context. Thanks to all!|
4 KudoZ points were awarded for this answer
7 mins confidence: peer agreement (net): +2 | |
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