01:04 Sep 3, 2001 |
Italian to English translations [PRO] | |||||||
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| Selected response from: Giovanni Guarnieri MITI, MIL United Kingdom Local time: 18:24 | ||||||
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customer loyalty Explanation: ...marketing schemes aimed at increasing customer numbers and strengthening customer loyalty. |
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winning customer loyalty Explanation: http://www.brainware-tm.com/ZJWA1040AV-jwa.htm marketing actions aimed at increasing the number of customers and winning their loyalty |
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customer fidelity Explanation: L'italiano è un calco dell'inglese (il termine "fidelizzazione" non esisteva prima). Una ricerca con Google produce molti esempi. |
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client retention Explanation: this concept is becoming so important that some businesses have created a brand new dept. in their organisation. Giovanni |
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customer retention Explanation: "In Italia si è rilevata una rinnovata attenzione sulle attività di analisi e misurazione della Customer Satisfaction che tendono a focalizzarsi sulla comprensione del fenomeno dell'insoddisfazione per poi individuare le attività di fidelizzazione ( customer Retention ). Tale sviluppo oggi viene completato da analisi innovative orientate a misurare il livello di defezione ( customer defection ) ovvero a capire le motivazioni dei clienti persi." |
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