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43 mins confidence:
hosted application management
"Hosted Application Management is the delivery of applications that are hosted as a service. With Hosted Application Management, some customers purchase an application and then identify a service provider who will maintain and run the application. Alternatively, other customers determine that they no longer want to support a current application in their portfolio and identify a service provider to take over its maintenance and operation."
It makes sense to me this way, and I am open for further suggestions:
in your case, the client owns long-term licenses of programs and software applications that are useful for the development of their company
the vendor takes these applications and with the infrastructure that he owns/operates (i.e. his computer park, servers, software applications)
offers to operate/run the software applications of the customer, for the customer
This is because the customer is sick of dealing with the running of these programs, the effort that it takes to stay updated with new versions, they don't use the programs often enough... I don't know, but they don't want to get rid of the programs, they just want to get someone else to deal with this. That's what it sounds like to me.
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