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Explanation: [PDF] T 14 December 1999 IO John Pinnock Ms Berna Collier Ombudsman ...
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... This principle recognises the importance of timely resolution of complaints directly
between providers and ... of the manufacturer to repair under warranty etc are ... www.selfregulation.gov.au/publications/TaskForceOnIndustryS... Submissions/021.pdf - Similar pages
I should note that we are using "claim" for "reklamacja," and, "filing..." for "zgloszenie..."
So for lack of a better phrase, I'm tempted to go with, "Timely handling of claims," however, in my mind "zalatwienie" suggests COMPLETION of sth., while "handling" does not neccessarily suggest any end in sight.
What do you think...?
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3 mins confidence: peer agreement (net): +3
Prompt handling of complaints
Prompt complaint management
Eva Hussain Australia Local time: 11:01 Native speaker of: Polish PRO pts in pair: 93