Oct 12, 2013 16:48
11 yrs ago
4 viewers *
Spanish term
Spain
A unique combination of skills
Native in: English 
Works in: Spanish to English, Catalan to English, English to Spanish, and 1 more.
palanca de satisfacción
Spanish to English
Bus/Financial
Finance (general)
BANKING
From a document on customer satisfaction and service quality. Herea are some examples of where it appears:
Comienza en ...con un enfoque de Servicio, evolucionando hasta incorporar todas las palancas de satisfacción
priorizar los atributos por tipo de palanca que debemos enfocar para la mejora del servicio
Gestión de la SATISFACCIÓN del Cliente con visión holística por segmento, incluyendo todas las palancas que afectan a la satisfacción durante el ciclo de vida
Comienza en ...con un enfoque de Servicio, evolucionando hasta incorporar todas las palancas de satisfacción
priorizar los atributos por tipo de palanca que debemos enfocar para la mejora del servicio
Gestión de la SATISFACCIÓN del Cliente con visión holística por segmento, incluyendo todas las palancas que afectan a la satisfacción durante el ciclo de vida
Proposed translations
(English)
| 4 +1 | satisfaction lever |
patinba
|
| 3 +2 | performance indicator |
DLyons
|
Proposed translations
+1
33 mins
Selected
satisfaction lever
quite literal, it is what you have to "pull" to generate satisfaction.
Customer satisfaction and quality consulting | min&max
www.minetmax.com/en/solutions/minmax-services
Primararly min&max can also help you to clarify your Customer Measurement system and prioritize your Satisfaction levers, in order to implement accurate ...
[PDF]
Engaged Employees Equal Engaged Customers
www.nova.edu/ie/ice/forms/engaged_employees.pdf
While such rational satisfaction levers are important, they don't lead to improved business outcomes. Employee engagement expands satisfaction to encompass.
Customer satisfaction and quality consulting | min&max
www.minetmax.com/en/solutions/minmax-services
Primararly min&max can also help you to clarify your Customer Measurement system and prioritize your Satisfaction levers, in order to implement accurate ...
[PDF]
Engaged Employees Equal Engaged Customers
www.nova.edu/ie/ice/forms/engaged_employees.pdf
While such rational satisfaction levers are important, they don't lead to improved business outcomes. Employee engagement expands satisfaction to encompass.
2 KudoZ points awarded for this answer.
Comment: "Thanks for your help. In the end, I've decided the correct term is "satisfaction drivers""
+2
4 mins
Spanish term (edited):
palanca
performance indicator
satisfaction performance indicators / performance indicators of satisfaction
Peer comment(s):
| agree |
Patricia Fierro, M. Sc.
32 mins
|
|
Thanks Patricia.
|
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| agree |
Phoenix III
8 hrs
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Thanks Phoenix III.
|
Discussion