a) Human Resources Management.
b) Developing Strategies of Human Resources.
c) International Computer Driving License Certificate (ICDL).
d) Customer services and selling skills.
e) Customer services and handling customers problem .
f) Customer services and selling skills .
g) Product knowledge about Vodafone's new products and services
h) (Vodafone training at Mobile shop training center).
i) Main point of selling and marketing.
j) Windows Mobile Small Business Retail Specialist ( Online Certificate )