• company
telecommunications
• Type of employment
Customer Service Representative
• Main duties and responsibilities
checking invoices
assisting clients in determining personalized telephone service packages
technical assistance on phone
responding to enquires via Internet
ascertaining customer' satisfaction levels
• Date
December 2002 – dec. 2003
• Employer’s Name and Address
Ops
via De Amicis n°43, Milan
• Type of company or sector
telecommunications
• Type of employment
Telemarketer
• Main duties and responsibilities
contacting potential clients for the sale of products and services (alice internet adsl)
• Date
July – Oct. 2001
• Employer's Name and Address
Milh@use
v.le Jenner n°63, Milan
• Type of company or sector
computer solutions
• Type of employment
Sales Secretary
• Main duties and responsabilities
managing contacts with clients
following the progress of sales contracts
being responsible for the organisation of invoices
• Date
July – Sept. 2000
• Employer's Name and Address
Esker Software Solution Italia
Strada n°4, Palazzo A2
Assago – Milanofiori (MI)
• Type of company or sector
software and solutions
• Type of employment
Secretary
• Main duties and responsabilities
managing the daily operation of the office
writing of business correspondence
filing
receiving and sending business correspondence
receiving and directing telephone calls
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