Working languages:
French to English
Italian to English

James Hammacott
I, translator. Pride in quality.

Cardiff, Wales, United Kingdom
Local time: 14:13 GMT (GMT+0)

Native in: English (Variant: British) 
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About me
My current job combines translation with customer service, two things which many people, rather unfortunately, don't connect. I work as part of a global client services team for a company that specialises in male hair-loss solutions, looking after all aspects related to our French clients

Whilst my job does include a wide variety of tasks from general customer service and administration, to website and social media page management, the heart of this post lies with being first point of contact for French and Italian clients.

The majority of my time, therefore, is spent liaising with these clients, acting as translator and interpreter when needed. I will generally translate internal company documents when needed and also external items such as blogs and other things linked to our website and social media campaign.

I will also act as interpreter between clients and other non French-speaking members of the company, for example during the initial consultation process.
Keywords: French, Italian, Customer Service, Retail, Retail Translation, Voiceover, Film, TV

Profile last updated
Sep 16, 2015

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