Claude B. Goudiaby
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Translator / Investigator/ Educator/ Interpreter
Experienced translator and interpreter fluent in English, Spanish,
and French Three years of fraud investigation
– CITRMS certified
TRANSLATION AND INTERPRETATION:
French language instructor at the Berlitz
Language Institute, Wauwatosa, WI
Instructed corporate employees involved in French company mergers,
teaching French as a second language to individual students.
Corporate Translator/Proof-Reader (English and French), Panda Communications, Butler, WI
Translated corporate publications (safety products catalogues)
from English into French, establishing and maintaining company foreign language
database for future publications.
Medical Patient Liaison/Interpreter (Spanish and French), Chicago Health Outreach, Chicago, IL
Assisted the Director of Primary Care with employee payroll,
translating medical terminology to patients and acting as a medical interpreter
between patients and providers.
translation (Spanish and French) for customer transactions / fraud investigations at Kohl’s Corporation.
Customer Transactions Auditor/Investigator at Kohl’s Corporation, Menomonee Falls, WI
Executed the daily operations of the Refund Call Center, analyzing
corporate refunds for investigation of retail fraud, refund processing
decisions and resolution of disputes, maintenance and management of refund
reports, multi-lingual translation for customer transactions.
Customer Service Representative at Kohl’s
Corporation, Menomonee Falls, WI
Managed high-volume customer service inquiries, multi-lingual
translation for customer transactions, providing information and resolution
regarding credit card accounts, gift cards and E-commerce orders, retail
business service transactions in fast-paced environment.
Program Associate/Sports Director at YMCA Camp Bernie, Port Murray, NJ
Implemented curriculum by teaching established programs and
facilitating outdoor education to school groups and families, teaching
appreciation for the outdoors, team building, responsibility and trust,
ultimately influencing the development and increasing the self-confidence of