Working languages:
Portuguese to English
English to Portuguese
Spanish to English

Ilana Cowan
Quality & Quick Turn Around

Conondale, Queensland, Australia
Local time: 13:17 AEST (GMT+10)

Native in: English Native in English, Portuguese Native in Portuguese
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Responsible translations always on time
Account type Freelance translator and/or interpreter, Identity Verified Verified site user
Data security Created by Evelio Clavel-Rosales This person has a SecurePRO™ card. Because this person is not a Plus subscriber, to view his or her SecurePRO™ card you must be a Business member or Plus subscriber.
Affiliations This person is not affiliated with any business or Blue Board record at
Services Translation, Interpreting, Editing/proofreading, Voiceover (dubbing), Subtitling, Transcription
Specializes in:
Certificates, Diplomas, Licenses, CVsCooking / Culinary
Environment & EcologyFood & Drink
General / Conversation / Greetings / LettersMedical: Health Care
Tourism & TravelMarketing / Market Research
Medical (general)Law (general)

Preferred currency AUD
KudoZ activity (PRO) PRO-level points: 122, Questions answered: 83, Questions asked: 52
Project History 19 projects entered    13 positive feedback from outsourcers

Portfolio Sample translations submitted: 1
Portuguese to English: Quality Procedures Manual
Source text - Portuguese
2. Responsabilidades
O Coordenador da Qualidade junto com o Gerente da Qualidade e Técnico são responsáveis pela aprovação do Plano de Auditoria, por eventuais reformulações e pela avaliação dos resultados das auditorias internas da qualidade.
O Departamento da Qualidade é responsável pela elaboração, reformulação (se necessária) e pelo acompanhamento do Plano de Auditoria, bem como por manter os registros do sistema.
Os auditores são responsáveis pela realização das auditorias.
O Coordenador de Não-Conformidades é responsável por cadastrar no banco de dados de gestão de não-conformidades (DocAction) os apontamentos oriundos de auditorias internas. É responsável também pelo acompanhamento das ações corretivas e/ou preventivas decorrentes das auditorias internas.
Os Gerentes das áreas auditadas são responsáveis pela definição e implementação das ações corretivas.
Quando houver a necessidade de obtenção de recursos extraordinários para possibilitar a efetiva realização das auditorias internas da qualidade, o Gerente da Qualidade e Técnico providencia a sub-contratação de empresa especializada. Nestas situações o Gerente da Qualidade e Técnico é responsável por assegurar que a empresa especializada sub-contratada apresente registros de forma a atestar adequada qualificação da equipe auditora.
Translation - English
2. Responsibilities
The Quality Coordinator together with the Quality Manager and Technician are responsible for the approval of the Audit Plan, for eventual reformulation and for the evaluation of internal quality audits results.
The Quality Department is responsible for elaborating, reformulating (if necessary) and monitoring the Audit Plan as well as for maintaining the system register.
The auditors are responsible for executing the audit.
The Non-Conformity Coordinator is responsible for registering annotations originating from internal audits in the non-conformity management databank (DocAction). He is also responsible for the monitoring of corrective and/or preventive actions originating from internal audits.
The Managers of the audited areas are responsible for the definition and implementation of corrective actions.
Should the need arise for the procurement of outside resources to enable carrying out internal quality control audits effectively, the Quality Manager and Technician will arrange for the sub-contracting of a specialist firm. In these situations, the Quality Manager and Technician will be responsible for ensuring that the sub-contracted specialist firm is properly qualified to do the job.
3. Types of Internal Audits
Audits are planned by type and are in reality a system for checking samples by fulfilling the support normative requisites of the Quality Management System. In these audits, the system elements must be evaluated in function of the importance of the activities and of their present situation, checking if the activities and results are in conformity with the plan.

Translation education Bachelor's degree - NAATI LEVEL 3
Experience Years of experience: 49. Registered at Jun 2007. Certified PRO certificate(s) N/A
Credentials English to Portuguese (National Accreditation Authority for Translators and Interpreters)
Portuguese to English (National Accreditation Authority for Translators and Interpreters)
Portuguese to English (National Accreditation Authority for Translators and Interpreters)
Spanish to English (National Accreditation Authority for Translators and Interpreters)
Memberships AUSIT
Software Adobe Acrobat, Microsoft Excel, Microsoft Word, wordfast, Powerpoint, Wordfast
CV/Resume English (DOCX)
Events and training
Professional practices Ilana Cowan endorses's Professional Guidelines (v1.0).
ilanaLevel 3 Portuguese < > English Translator & Interpreter
Level 3 Spanish > English Professional Translator
NAATI accredited Professional Translator and Interpreter specializing in translations of all sorts of certificates, academic transcripts, personal documents, letters, business and auditing reports, texts in the area of education, the arts, medical and health and more.

Full-time translator and interpreter for the Australian government [Centrelink and Department of Immigration & Multicultural Affairs] as well as other agencies and private clients.

Also experienced in Transcription, Subtitling and Voice-Over.

Full member of AUSIT (Australian Institute of Interpreters and Translators), and also a member of the Yahoo group of Portuguese Translators which provides an extensive worldwide network of contacts for consultation and support.

Good computing and IT facilities including a fast ADSL internet connection.

CAT Tool: Wordfast

My aim: Producing highest quality work and making sure my clients are satisfied.

I look forward to working with you.

Keywords: Environment and Ecology, Tourism and Travel, Health Care and Well Being, Folklore, Arts and Crafts, Painting, Textiles, Clothing, Fashion, Religion, Philosophy, Nutrition, Cooking, Linguistics, Humanities, Social Sciences, Education, Cosmetics, Beauty, Medical, Herbal Medicine,Market Research,Quality Control, subtitling, voice over, transcription
This user has earned KudoZ points by helping other translators with PRO-level terms. Click point total(s) to see term translations provided.

Total pts earned: 122
(All PRO level)

Top languages (PRO)
Portuguese to English48
Spanish to English46
English to Portuguese28
Top general fields (PRO)
Social Sciences16
Pts in 3 more flds >
Top specific fields (PRO)
Cooking / Culinary12
General / Conversation / Greetings / Letters12
Photography/Imaging (& Graphic Arts)8
Law (general)8
Certificates, Diplomas, Licenses, CVs8
Poetry & Literature4
Pts in 10 more flds >

See all points earned >

This user has reported completing projects in the following job categories, language pairs, and fields.

Project History Summary
Total projects19
With client feedback13
100% positive (13 entries)

Job type
Language pairs
Portuguese to English15
English to Portuguese3
Spanish to English1
Specialty fields
Marketing / Market Research6
Education / Pedagogy4
Certificates, Diplomas, Licenses, CVs3
Medical: Health Care1
Photography/Imaging (& Graphic Arts)1
Other fields
Computers: Systems, Networks1
Advertising / Public Relations1
Keywords: licenses, certificates, education, arts, textiles, court interpreter, conference interpreter, telephone interpreter, business, auditing, ecology, humanities, personal documents, pharmaceuticals, herbal preparations, nutrition, quality control, cosmetics, raw materials, health and well-being, medical, herbal medicine, marketing, quality control

Profile last updated
Oct 22, 2016

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