1
Internet Connection
- Minimum: 5 Mbps download, 3 Mbps upload
- Recommended: 10+ Mbps for HD video calls
- For sign language: 10+ Mbps recommended (30fps video)
- Wired ethernet connection preferred over WiFi
- Stable connection required for Stream Video
Speed test results example showing recommended speeds
Pro Tip
- Use the built-in speed test on your dashboard to check your connection
2
Browser Requirements
- Chrome (recommended) - version 80+
- Firefox - version 75+
- Safari - version 13+
- Edge - version 80+
- WebRTC support required for Stream Video
- Camera and microphone permissions must be granted
Browser compatibility chart with WebRTC support
3
Hardware Requirements
- Webcam: 720p minimum, 1080p recommended for video calls
- For sign language: 1080p at 30fps recommended
- Microphone: Built-in or external headset (headset preferred)
- Speakers/Headphones: For audio output (headphones reduce echo)
Hardware setup diagram showing recommended equipment
Pro Tip
- Headsets significantly reduce echo and improve audio quality
- For sign language calls, ensure good lighting and camera positioning
4
Stream Video Requirements
- Stream Video uses WebRTC for real-time communication
- Requires HTTPS connection (automatic on Remoto)
- Camera and microphone browser permissions
- No additional software installation needed
Screenshot explaining Stream Video technology
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