ProZ.com Translation Forums

GlossPost search problem | Support request submitted

Marie-Céline GEORG — Fri, 27 Jun 2008 20:01:00 +0000

Forum: ProZ.com technical support
Topic: GlossPost search problem
Poster: Marie-Céline GEORG
Post title: Support request submitted

Hi Jared,

Thanks a lot for your answer, I submitted a support request with screenshots.

BR
Marie-Céline

GlossPost search problem | Can you detail the search criteria you are using in a support request?

Jared Tabor — Fri, 27 Jun 2008 17:54:00 +0000

Forum: ProZ.com technical support
Topic: GlossPost search problem
Poster: Jared Tabor
Post title: Can you detail the search criteria you are using in a support request?

Hello Marie-Céline,

Yes, if you can submit a support request detailing the search criteria, or, even better, with a screenshot of the search criteria you are using, this will help in looking into what the problem may be. Thanks!

Best regards,

Jared

GlossPost search problem

Marie-Céline GEORG — Fri, 27 Jun 2008 15:33:00 +0000

Forum: ProZ.com technical support
Topic: GlossPost search problem
Poster: Marie-Céline GEORG

Hi,
I'm not using the GlossPost search very frequently but usually it works very well. Today I'm trying to find useful glossaries in the automotive field, but I get all kinds of answers although I've specified a detailed field - it doesn't even appear in most results which are related to sailing, medecine, insurance or photography and if I tick the "Strict" box I get exactly the same results. It's the same with a keyword search, most answers don't have anything to do with the keyword!

Is this a bug? I tried with different browsers (Opera & IE) but the results are quite the same.
Should I submit a support ticket? I don't remember seeing that behavior before.

Thanks for your suggestions
Marie-Céline