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Trados Studio 2009 won't open/hangs | Quicker solution (if you back up properly)

Ted Alkins — Thu, 07 Apr 2011 08:22:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Ted Alkins
Post title: Quicker solution (if you back up properly)

I recently had the problem (again) of Studio not getting beyond the splash screen. It occurred after updating the program.

On a previous occasion, I followed the suggestion about deleting the three files in C:\Users\[Your_Username]\AppData\Roaming\SDL\SDL Trados Studio\ [IP removed] and that worked.

This has the effect, however, of removing all your user settings. Not only is it annoying to have to go through and adjust the screen layouts, font sizes, etc. for the nth time, there is always a danger (given Studio's complexity) of forgetting to adjust some importing setting correctly.

After some experimentation, I found that the problem lies with the usersettings.xml file. I changed the name of that file to usersettings.xml.old and then restored an earlier version of usersettings.xml from my backup program.

That solved the problem without me having to reconfigure all the settings.

Regards,

Ted.

Trados Studio 2009 won't open/hangs | Delete those files again

Jerzy Czopik — Wed, 29 Dec 2010 08:16:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Jerzy Czopik
Post title: Delete those files again

In Windows enter "regedit" in the search field. When the system finds the regedit.exe start the program. Please be aware that you are modifying the registry and thus must be very careful.
When the program starts open the HKEY_CURRENT_USER\Software\SDL\SDL Trados Studio key and right click on it. Select rename, use _SDL Trados Studio as name now.
Do the same with this key HKEY_CURRENT_USER\Software\SDL\Studio1 and rename to _Studio1
Close the registry by closing the regedit program and try to start Studio again.

Trados Studio 2009 won't open/hangs | Still cannot open mine

Cort Rosebro — Wed, 29 Dec 2010 01:17:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Cort Rosebro
Post title: Still cannot open mine

I am also having problems opening Studio 2009. I tried the solution that involved deleting the BaseSettings and plugincache xml documents, but I still get the same result:

"Unexpected exception when getting view part instance of view part Translation Results"

Any ideas on what to do here, anyone?

Trados Studio 2009 won't open/hangs | Fix for Windows 7

Michael Kazakov — Sat, 04 Sep 2010 07:41:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Michael Kazakov
Post title: Fix for Windows 7

In case someone else has this problem:
Windows 7, SDL Trados Studio 2009 SP1 and SP2

Symptoms:
the program will open its splash screen,
go through all initialization processes,
open its icon on the start bar
but will not open the main window.

[quote]Michael Kazakov wrote:

Are there any clear instructions on what to do in this case?[/quote]

Solution:
a) enable "show hidden folders" (if hidden)
b) go to C:\Users\[Your_Username]\AppData\Roaming\SDL\SDL Trados Studio\ [IP removed] and delete
BaseSettings.xml
plugincache.xml
UserSettings.xml
c) Open Studio, which will open in new user mode, complete all steps (click "Next").
d) The program will now open fine

That worked in my case. :)

Trados Studio 2009 won't open/hangs | Same problem here

Michael Kazakov — Fri, 03 Sep 2010 12:22:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Michael Kazakov
Post title: Same problem here

[quote]Patrick Stenson wrote:
I have a very urgent problem with Trados Studio 2009, namely that it won't open at all.
...
I'm on Windows 7. [/quote]

I have the same problem: Windows 7, regular user account, Studio 2009 SP1.

Studio will pass the "Initializing Editor view" message in the splash screen, will open its icon on the task bar but will not open the main window at all.

I tried restoring an older restore point, but it didn't work. I upgraded it to SP2 but again no luck, it simply will not open the main window.

What makes it even more weird that it works fine in my main admin account, which is what I am using right now to finish my project.

Are there any clear instructions on what to do in this case? Knowledge base article? Complete reinstall?

Thanks in advance for any tips. :)

Trados Studio 2009 won't open/hangs | Already working

Maria Rodriguez Palma (X) — Thu, 10 Jun 2010 18:28:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Maria Rodriguez Palma (X)
Post title: Already working

The support team contacted me and they found the solution!

Trados Studio 2009 won't open/hangs | Could you be so nice to give more details????

Maria Rodriguez Palma (X) — Thu, 03 Jun 2010 17:13:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Maria Rodriguez Palma (X)
Post title: Could you be so nice to give more details????

Hi Patrick

I cannot manage to install Trados Studio on my new laptop with Windows 7. I tried already a bunch of solutions with no results :( and I'm still waiting for an answer from the support team.

I read your solution with interest. I think I have as well some corrupt files.... Could you be so nice to explain me with more detail what did you do? For instance, did you proceed to uninstall the Studio before the system restore? How did you choose the restore point?

Thank you in advanced

Maria

Trados Studio 2009 won't open/hangs | Solved

Strastran (X) — Thu, 29 Apr 2010 08:41:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Strastran (X)
Post title: Solved

I've managed to solve this problem and thought I'd share the details in case anyone else has the same issue.

I decided to launch a System Restore, but my PC advised me that I needed to carry out a Disk Check first, and prompted me to select 'perform disk check on reboot'. I rebooted, and the disk check was carried out - it lasted about 3 hours (!).

During the check the process identified and repaired a file relating to SDL Trados Studio 2009 that had become corrupt.

After another reboot, the problem appears solved and I can work again.

Trados Studio 2009 won't open/hangs

Strastran (X) — Wed, 28 Apr 2010 14:46:00 +0000

Forum: Trados support
Topic: Trados Studio 2009 won't open/hangs
Poster: Strastran (X)

Hi

I have a very urgent problem with Trados Studio 2009, namely that it won't open at all.

I've been working with it fine until today, when it began to hang on the splash screen, specifically at 'Loading Editor view...'. It also locks out everything else on my computer so I have to forcefully reboot.

I found another discussion here: [url removed] , followed the instructions and rebooted. Now Trados Studio will open, but hangs after a few seconds. Again, I have to reboot as my computer won't respond to anything.

I've tried to uninstall the software but it hangs on the first screen, 'gathering required information', so I can't even try to reinstall it.

I'm on Windows 7. I'd appreciate any help as I have urgent work to do and am completely stuck!

Thanks in advance.

Patrick