ProZ.com Translation Forums

XTM Translation tool | XTM dreary, slow, and inefficient

Frank Jensen — Thu, 28 Jun 2018 09:59:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Frank Jensen
Post title: XTM dreary, slow, and inefficient

I have read all the defenses from the producers of XTM - and frankly they have to make them - but it will never conceal the fact that the tool is excruciatingly inefficient compared to professional tools like SDL Studio that actually trusts the translator to make the necessary adjustments and work on ALL files and ALL strings in the same window without any delays ... For a true professional translator the degree of control over the files is very important for quality. For lack of trust and optimum PM control - and working with less trusted suppliers - then XTM may be an option.

I am sorry XTM, but from a translator that have worked for 18 years with virtually all translation tools out there, and who works regularly with SDL Studio 2017, Transit NXT, Passolo, Smartling, Memsource, MemoQ, TWS, and others... there is only one program I find worse in terms of low productivity than XTM - and that is Across...

You have a very long way to go ...

Frank Jensen

XTM Translation tool | edited

ORSZAGH Technologies Ltd — Wed, 15 Apr 2015 14:52:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: ORSZAGH Technologies Ltd
Post title: edited

please delete, double post

[Edited at 2015-04-15 14:57 GMT]

XTM Translation tool | Great software

LINHARES — Mon, 09 Mar 2015 01:22:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: LINHARES
Post title: Great software

It is a great software. I have worked with it for two years now and I have nothing to complain about. I would suggest this Cat tool to any translator. It is very user-friendly and I always have peace of mind knowing that my work is being automatically saved as I type. The built-in spell check works fine and it is always there to remind me of possible orthographical mistakes/errors and other oversights. The price is also very fair, since I don't have to pay for new version upgrades/updates and maintenance. I still wonder why people choose to use Trados, paying so much for features that are not really necessary and bothersome. I give five stars***** to this Cat tool.

Elias Seidel

XTM Translation tool | Re: I had some problems with XTM in the past but not now

azydron — Thu, 05 Feb 2015 09:24:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: azydron
Post title: Re: I had some problems with XTM in the past but not now

Dear LINHARES and jyuan_us,

Thank you for your comments.

Regarding the issues raised by jyuan_us: as you can see from LINHARES' comment, we have been very, very hard at work over the past 6 years, constantly improving XTM. I suggest that we have a one to one online webinar with you to show you how all of these issues you mentioned have been addressed long ago. Please contact Grant Blackburn to arrange a best time to do this with you.

Best Regards,

A.Zydroń CTO XTM International

XTM Translation tool | I had some problems with XTM in the past but not now

jyuan_us — Mon, 02 Feb 2015 10:03:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: jyuan_us
Post title: I had some problems with XTM in the past but not now

I used XTM Cloud years ago but because of all the shortcomings mentioned by the other colleagues, I had to give it up, with 2 large clients lost.

1. You cannot copy and paste from the source to the target. If some words must be kept in English, you have to retype them in the target column. That is very annoying.

2. Cut and paste within the target column is also a pain. It is very slow.

3. The translation of the repeated sentences don't come up automatically. There could be different translations for a repeated sentence and you have to review them and decide which one to use. This is a function that is not very fair to the translator. While the agency has deducted a lot of money for the repeated sentences, the translator sometimes have to spend more time on repetitions.

I wonder if these issues have been resolved on the newer versions.

XTM Translation tool | Great software!

LINHARES — Mon, 15 Dec 2014 01:35:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: LINHARES
Post title: Great software!

XTM is an excellent Cat tool software! I have been using it for almost one year and I love it. It has great features and makes the translator's job much easier!!! Its interface is very friendly-user (which Trados certainly is not). To me, the best Cat tool!!!

[Edited at 2014-12-15 01:36 GMT]

XTM Translation tool | RE: Today did my first and probably the last project on XTM

XTM Intl — Tue, 23 Oct 2012 08:09:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: XTM Intl
Post title: RE: Today did my first and probably the last project on XTM

Hello Justas,

Could you please send us an-email at [email removed] , describing what browser you are using and what type of connection to the Internet you have? 15 -20 seconds response time is certainly not typical. Your feedback would be greatly appreciated. We are looking forward to hearing from you.

Kind regards,
XTM Support Team

XTM Translation tool | Today did my first and probably the last project on XTM

Justas Staniulis — Mon, 22 Oct 2012 23:05:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Justas Staniulis
Post title: Today did my first and probably the last project on XTM

Today tried using XTM for the first time. While in general it is more convenient than most browser based CAT tools I have seen so far (and this is not a high prise, as all browser based CATs are nowhere near as convenient and efficient as standalone software, e.g. MemoQ or SDL Trados), it is extremely slow. After I move to the new segment and start typing, browser seems to freeze and view is no longer updated for some time (even if it accepts keyboard input and I can keep typing blindly). It takes anywhere from several up to 15–20 seconds until browser becomes responsive again and I can see the text I've entered. Impact on productivity is terrible, I think I could have completed the same project twice faster using MemoQ (I found no export function in XTM, maybe it was disabled by the client).
This lag seems to be related to the number of segments displayed – it was absolutely impossible to use the tool with 100 segments displayed but it became a little bit better with 50 segments.

Maybe such slowness is caused by some temporary server problems, but taking into account how many people here complain on XTM being slow, I guess this is more the rule than the exception.

XTM Translation tool | RE: Global find and replace

XTM Intl — Mon, 27 Aug 2012 09:28:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: XTM Intl
Post title: RE: Global find and replace

Hello Marina,

Yes, we have such feature on our development road map. In next verion of XTM there will be available file navigation directly form the Editor and global Find and Replace feature will be added in 2013.

Kind regards,
XTM Support Team

[quote]Marina Soldati wrote:

Hi!

I´ve worked on XTM mainly as an editor and I found that it would be great to have a global Find and Replace feature, one that could search for terms or phrases in all the files in a project and replace them.

When the project has 60+ files, it´s too time consuming to open each file and write or copy & paste the phrase/term you want to replace.
Could this be possible?

Thank you
Marina
[/quote]

XTM Translation tool | RE: too much tags

XTM Intl — Mon, 27 Aug 2012 09:16:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: XTM Intl
Post title: RE: too much tags

Hello,

Could you please advise us at [email removed] with more details like agencies names that you are working for and projects names? We want to simplify the translation process in XTM as much as possible and such details would help us.

Kind regards,
XTM Support Team

[quote]Chun-yi Chen wrote:

I recently did a 14,000 word Indesign file created in XTM and I felt like it was a 30,000-word file! I downloaded the file from the clien'ts XTM online portal, finished it in MemoQ and was able to do it a lot faster than if I had done it in XTM. Even so, I still spent a good chunk of time working around those excessive tags in MemoQ. With my limited experience in XTM, I think it's not a very efficient CAT tool for me to work as a translator, although it might be a different story for project managers.

Chun-yi

[quote]Selcuk Akyuz wrote:

Recently an agency sent me an xlf file exported from XTM, original file was InDesign (indd extension). 2500 codes (tags) in a 2300-word file! I asked for the original file and tested in Deja Vu X2 and memoQ, only about 350 codes in these tools.

Now that agency is testing other CAT tools which create less tags. [/quote]

[Edited at 2012-08-26 15:58 GMT] [/quote]

XTM Translation tool | RE: XTM is a REALLY REALLY BAD tool

XTM Intl — Mon, 27 Aug 2012 09:02:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: XTM Intl
Post title: RE: XTM is a REALLY REALLY BAD tool

Hello Andy,

Thank you for your comment. We are very sorry to hear that you are unhappy with XTM but any criticism of the system is important for us.

Could you please advise us at [email removed] with more details of the problems that you have experienced when working with XTM? User feedback is greatly appreciated as it helps us with adding improvements and making XTM a better tool. Thank you for your input.

Kind regards,
XTM Support Team

[quote]AndyTsai wrote:

I'm currently using it to translate a 7,000-word project, it is really frustrating. XTM
delays your process by over 50%. I wonder why would any agency spend money on such a dreadful tool? Or is it good for them and bad for us translators who really do the work? Trados 2009 is 100 times better than it.

Anyway, this is my last experience with it, next time a PM asks me to handle a job using XTM, I'll turn down the assignment downright.

[/quote]

XTM Translation tool | XTM has very good customer support

Chunyi Chen — Sun, 26 Aug 2012 15:57:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Chunyi Chen
Post title: XTM has very good customer support

Hi Andy,

I forgot to mention that XTM has excellent customer support. Anytime you have questions, just email them. You will be amazed at the level of service/care you receive.
I don't really like working in XTM, but their customer service deserves recognition.

Chun-yi

[quote]AndyTsai wrote:

I'm currently using it to translate a 7,000-word project, it is really frustrating. XTM
delays your process by over 50%. I wonder why would any agency spend money on such a dreadful tool? Or is it good for them and bad for us translators who really do the work? Trados 2009 is 100 times better than it.

Anyway, this is my last experience with it, next time a PM asks me to handle a job using XTM, I'll turn down the assignment downright.

[/quote]

XTM Translation tool | You can download the file and work in Studio

Chunyi Chen — Sun, 26 Aug 2012 15:10:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Chunyi Chen
Post title: You can download the file and work in Studio

Hi Andy,

If your client agrees, you can download the file and work in Studio (I know it works with Studio 2011, but it should be the same with 2009). You would need to ask the client to send you the tm in tmx so that you can create a project TM in Studio.

When you are done with the file, upload it back to the XTM environment and select "all segments", which will update all segments of your file in the XTM.

To be safe, you may want to test it first and during the tranlsation process to ensure everything works ok. Be careful with the tags though, because if you miss tags in segments, you will not be able to upload (this happened to me last time and I had to spent a day trying to figure out what went wrong). And remember not to split or merge segments when you work the downloaded file in Studio. If the number of segments mismatches between these two programs, you may also run into problems. (I am not entirely sure about this one, because I didn't test it.)

Good luck!

Chun-yi

[quote]AndyTsai wrote:

I'm currently using it to translate a 7,000-word project, it is really frustrating. XTM
delays your process by over 50%. I wonder why would any agency spend money on such a dreadful tool? Or is it good for them and bad for us translators who really do the work? Trados 2009 is 100 times better than it.

Anyway, this is my last experience with it, next time a PM asks me to handle a job using XTM, I'll turn down the assignment downright.

[/quote]

XTM Translation tool | I can cofirm that.

Chunyi Chen — Sun, 26 Aug 2012 15:02:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Chunyi Chen
Post title: I can cofirm that.

I recently did a 14,000 word Indesign file created in XTM and I felt like it was a 30,000-word file! I downloaded the file from the clien'ts XTM online portal, finished it in MemoQ and was able to do it a lot faster than if I had done it in XTM. Even so, I still spent a good chunk of time working around those excessive tags in MemoQ. With my limited experience in XTM, I think it's not a very efficient CAT tool for me to work as a translator, although it might be a different story for project managers.

Chun-yi

[quote]Selcuk Akyuz wrote:

Recently an agency sent me an xlf file exported from XTM, original file was InDesign (indd extension). 2500 codes (tags) in a 2300-word file! I asked for the original file and tested in Deja Vu X2 and memoQ, only about 350 codes in these tools.

Now that agency is testing other CAT tools which create less tags. [/quote]

[Edited at 2012-08-26 15:58 GMT]

XTM Translation tool | Global find and replace

Marina Soldati — Sun, 26 Aug 2012 13:43:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Marina Soldati
Post title: Global find and replace

Hi!

I´ve worked on XTM mainly as an editor and I found that it would be great to have a global Find and Replace feature, one that could search for terms or phrases in all the files in a project and replace them.

When the project has 60+ files, it´s too time consuming to open each file and write or copy & paste the phrase/term you want to replace.
Could this be possible?

Thank you
Marina

XTM Translation tool | too much tags

Selcuk Akyuz — Sun, 26 Aug 2012 12:23:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Selcuk Akyuz
Post title: too much tags

Recently an agency sent me an xlf file exported from XTM, original file was InDesign (indd extension). 2500 codes (tags) in a 2300-word file! I asked for the original file and tested in Deja Vu X2 and memoQ, only about 350 codes in these tools.

Now that agency is testing other CAT tools which create less tags.

XTM Translation tool | XTM is a REALLY REALLY BAD tool

AndyTsai — Sun, 26 Aug 2012 07:53:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: AndyTsai
Post title: XTM is a REALLY REALLY BAD tool

I'm currently using it to translate a 7,000-word project, it is really frustrating. XTM
delays your process by over 50%. I wonder why would any agency spend money on such a dreadful tool? Or is it good for them and bad for us translators who really do the work? Trados 2009 is 100 times better than it.

Anyway, this is my last experience with it, next time a PM asks me to handle a job using XTM, I'll turn down the assignment downright.

XTM Translation tool | quite different opinions on the degree of satisfaction using XTM Cloud

Vanessa Drexler — Sat, 21 Jul 2012 13:44:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Vanessa Drexler
Post title: quite different opinions on the degree of satisfaction using XTM Cloud

I've read your comments so far, and it seems to me that the degree of satisfaction concerning XTM Cloud varies a lot. It would be great if you shared your experience, satisfaction or dissatisfaction by means of my survey because by now, XTM Cloud unfortunately is only poorly represented. Assumingly, most translators work with other translation tools which do not exclusively run online.

For participation in this online survey please use the following link:

English Version: [url removed]
German Version: [url removed]

and enter the following password at the top of the questionnaire: 287CQ

Many thanks!
Vanessa

XTM Translation tool | XLIFF, TMX

EKNXTM — Mon, 11 Jul 2011 16:28:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: EKNXTM
Post title: XLIFF, TMX

Dear Susana,

We would like to find out more, please email [email removed] with details of the problem.

Please include the files in question and the precise version of Trados Studio that you are using.

Thanks, we look forward to helping.

Elliot
[email removed]

XTM Translation tool | XTM vs Trados

Susana González Tuya — Fri, 08 Jul 2011 22:28:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Susana González Tuya
Post title: XTM vs Trados

Can anyone tell me why I can not open a XLIFF file or TMX from XLM Cloud with Trados Studio?

XTM Translation tool | Video of XTM Cloud with text expander in action

Nora Diaz — Fri, 08 Jul 2011 16:02:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Nora Diaz
Post title: Video of XTM Cloud with text expander in action

I have just posted a short video showing how XTM Cloud can be enhanced with a text expander. Please find it below:

[url removed]

XTM Translation tool | XLIFF, TMX, Import, Export, Trados

EKNXTM — Wed, 06 Jul 2011 14:33:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: EKNXTM
Post title: XLIFF, TMX, Import, Export, Trados

Hello Alex,

If you would like to export a TM please use the TM manager and choose TM Export. Or from the Project Editor page, in the Files area you can download the .tmx for the files.

If you contact me directly on [email removed] we can go through it together.

I look forward to hearing from you.

Thanks.
Elliot

XTM Translation tool | Import XTM bilingual into Trados TM

xALEXx — Wed, 06 Jul 2011 10:42:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: xALEXx
Post title: Import XTM bilingual into Trados TM

Hi, I am using XTM for almost a year now and I don't have porblems with it, although it is considerably slower in use than Trados, especially when the network has interruptions...

I have a question to some advanced users, who also update they Trados TM from a XTM bilingual. I can download a bilingual .xliff file, open it in the Trados Studio editor, save it as a sdl bilingual file but each time I try to import it into my TM i get 0 segments imported! Why is that? Is there any solution?

Cheers

XTM Translation tool | My post from another related thread

Nora Diaz — Mon, 27 Jun 2011 22:22:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Nora Diaz
Post title: My post from another related thread

Dear Remy,

Please see below:

I saw this thread a few days ago but didn't feel qualified to give an opinion, as I was just getting started with XTM. However, as I come to the end of my first large project with XTM, and after signing in for a trial account to look at all the features, these are my impressions:

1. I have to start out by saying that I'm a Trados/Studio user and have been for many years, so in a way I expected certain things from XTM based on my experience with Trados, which I realize now may not be the best approach.

2. I have done two things over the past week with XTM: I've been working on an actual project set up by a client and I have been trying a small group account where I have complete freedom to set it up anyway I want. I have come to the conclusion that most of my frustrations with the actual project regarding TM and terminology management have to do with the way the project was set up by the client and not with the tool itself. Other than that, the workflow has been smooth, the manual is clear and I was able to some extent to create my own settings, such as shortcuts, to make things flow more smoothly. I didn't experience any of the slow flow some colleagues have been describing here.

3. This has been said before and I have to agree with it: the support at XTM is phenomenal. Several people have been in touch with me to answer my questions, no matter how insignificant, and today two very nice support people from XTM actually called me and we had an online meeting so that we could discuss some behavior I was seeing in the program. They agreed that it was unusual and said it would be fixed by tomorrow. I have never before experienced that level of service. And that was just for a trial account.

4. The one thing the support staff confirmed for me today is that XTM is still in the process of implementing term recognition in their cloud-based tool. So until that is implemented, that's definitely something that's missing in that for me is a major component for a good CAT tool-based workflow.

Having said that, I quickly found a very good workaround to this limitation I've actually started to use even with Trados and Studio: using a text expander as a substitute for a term recognition feature in XTM and as a supplement to Multiterm in Trados products.

You can see how that works in a blog entry I made here:

[url removed]

I plan on adding some XTM screenshots, but it looks basically the same as with Studio, which you can see on the blog.

So, in conclusion, so far I'm happy with XTM, it's my first cloud-based translation experience and I think it definitely has a lot of potential, especially when it comes to projects that require collaboration.

For now, as I discussed with the sales person who contacted me, I feel that the pricing structure at the freelance level is a little off. I think the word limit is too low for a serious, full-time translator, and I feel anxious just thinking that I will use up my word allocation before the month is over and I will have to end up paying more to finish my work. Perhaps it is difficult for me to wrap my head around that because it's a completely new business model, and because even though it was expensive, with Trados I have complete control over my projects at all times and there are no world limits. In addition to that, I'm a little put off by having to pay for three months up front, and would like to see a per-project pricing option added instead.

However, if I were just starting out, this would definitely be a very attractive option for me as a freelancer.

But for any projects that require a team working together, I would definitely consider XTM, as it allows you to share a TM and a termbase in real time and on the cloud, which would save the team leader the cumbersome process of exchanging TMs and keeping them up to date, and distributing them back to team members.

I almost forgot, but there is one added bonus to using XTM: output formats. This was one of my very first questions before I started trying XTM. As much as I love using Studio, I don't use it for the bulk of my translations because my clients for the most part still require bilingual Word files. As most of you know, Studio doesn't offer the ability to output a bilingual Word file. Well, XTM does.

In trying to find a way to output bilingual Word files in tools other than Trados Workbench, I tried both Wordfast Anywhere and XTM. While both tools produced a bilingual Word file, the one from Wordfast didn't have the right look, while the one from XTM was indistinguishable from one produced by Trados. So that one feature, would be a significant deciding factor if I had to choose between Studio and XTM, because Studio may be laden with features that XTM doesn't yet have, but what good does that do me when I can't output the kind of file my clients require?

XTM Translation tool | Surprised?

Remy Blaettler — Wed, 22 Jun 2011 07:28:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Remy Blaettler
Post title: Surprised?

I work for a Swiss LSP and we work with lots of freelance translators. Some which don't like Trados and some which don't use it. While we actually think that Trados has great features and has improved a lot in the last 2 years, it is still a hassle to work with our freelances.

So we were looking at XTM and figured it would solve most of our issues:
- Freelancers don't need to buy it
- Freelancers don't need to install and maintain it (major issue)
- No package creation - send - open - send back - reopen workflow
- Parallel workflows
- Central TM and Terminology

Now I'm a little suprised to find so many negative comments about it here. Any more poeple who like to work with it? Or what do freelancers prefer?

XTM Translation tool | I am quite happy with XTM

Jerzy Jeczalik (X) — Tue, 21 Jun 2011 08:41:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Jerzy Jeczalik (X)
Post title: I am quite happy with XTM

I have worked on a few XTM projects, things went pretty smoothly actually. Pretty good support for freelancers as well. The workbench was easy to use for me. Unlike most CAT tools it is very intuitive and just lets me get on with the job of translating. I wish all CAT tools were this easy to use! It automates most things for you. XTM takes care of all your memory - no problems with backups etc. All your memory and terminology is held for you.

XTM Translation tool | RE: My experience with XTM is dreadful

azydron — Sat, 18 Jun 2011 14:45:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: azydron
Post title: RE: My experience with XTM is dreadful

Hello Netiskiv,

I am sorry that you have had a bad experience with XTM. As the technical architect of the system I obviously take a very personal interest in any comments concerning any issues that you may have with the system.

Did you try and contact "support at xtm-intl.com" with your issues? The support team will be able to analyze any performance problems and provide you with a solution very quickly. Obviously something was wrong at the time with the responsiveness of the internet. Our support team can pinpoint the cause and help you. Please contact me as well directly and I will also endeavor to find out what could have been the cause of your problems. Failing that, could you please ask the agency in question to contact us.

We are very keen to hear from you regarding any improvements that you would like to see to the system.

Can you please expand on the word count issue. XTM uses the LISA GMX/V standards for word counts and we are not aware of any issues. Could you also provide some details concerning the French dictionary. We have many French translators using XTM and have had no complaints so far.

We have many very satisfied XTM users both freelance and agencies and XTM is responsible for the translation of hundreds of thousands of words every day into 40 - 50 languages.

From you profile you will be pleased to know that XTM is built totally on XML and Open Standards. XTM is an implementation of the OASIS OAXAL (Open Architecture for XML Authoring and Localization) and uses all of the available L10N industry Open Standards. Its design is completely modular and based on web services. In fact you can drive the whole of XTM via web services. And best of all it runs under Linux (as well as Windows).

Best Regards,

AZ

XTM Translation tool | My experience with XTM is dreadful

netiskiv — Wed, 15 Jun 2011 18:48:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: netiskiv
Post title: My experience with XTM is dreadful

Hello All,
I use the XTM implementation made by an important translation agency.

I must say first that it is possible to display 50 segments at a time and this is my only positive comment.

From version to version, it goes slower and slower.

Only displaying the files to translate take about 1 minute.

The newest version brought a new area for lowering productivity: with files from 100 to 1500 segments, propagation now takes about 40 seconds. So you have sentence which matches, but, when you arrive to the segment, you have better fill in the translation yourself, otherwise you will have to wait about 40 seconds or more until the initial translation propagates. It takes such a lot of time, that I wait to work at night in the hope the server load will be less!

In my agency, there were projects with erroneous word count. My worst experience was a hole of 16,000 words.

The dictionary in my target language is full of errors, and never learn the corrections a translator makes.

Functions such as find and replace are not properly implemented. Cannot go back, for instance. So I am obliged to loose the segment I have already reached to make a find and replace. Given the huge delay when going from one screen to the other one, it is an important loss of time.

Now, I am wondering, are all of these problems related to a bad development, or is it due to XTM policy that target the agency, not the translator, or is it due to the client's implementation?

To conclude, in my opinion, XTM is not made for translators and is very expensive for the translators.

XTM Translation tool | Why do I use XTM

Anna Kowalsk (X) — Fri, 20 May 2011 07:55:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: Anna Kowalsk (X)
Post title: Why do I use XTM

Hi,

I'm a relative beginner in the translation industry and was looking for a CAT tool that would offer me the most for the least possible price (well, you know how it is when you start running up your own business..).

The other reason for choosing XTM was simply the possibility to work on-line, being able to use different PCs without the necessity to have the software with you at all times in case you had to instal it somewhere..

To cut a long story short, I can afford XTM (I'm paying only for the words I'm actually going to use), it's always there when I need it, it's user friendly - it took me just a couple of hours to master it, I've also set my own shortcuts (settings icon) and the number of segments per page (100 works the best for me). And if anything happens and I can't work it out on my own, I contact the support- they have never let me down so far. Plus, there's been a recent upgrade and version 5.5.1 is now available - seems to be faster...

I definitely recommend XTM (there's a fully functional free trial account available - it's always better to try before you say you don't like it).

Regards

XTM Translation tool | Follow up

EKNXTM — Tue, 01 Mar 2011 10:33:00 +0000

Forum: XTM Cloud support
Topic: XTM Translation tool
Poster: EKNXTM
Post title: Follow up

@Linh - thanks for your message. Please see answers to your comments:

"- Slow speed (waste takes more time)."
This was due to the server, this has now been upgraded.
Also, now in the XTM workbench it is possible to choose how many segments you want to see which will speed things up a great deal, no more waiting for next page... ;)

"- QA check for each page (waste more time again)"
This is a useful feature that our customers want and need.

"- Unicode font support only, other font type not yet supported (such as Vni for Vietnamese). I noticed that some Vietnamese corruptions occurred."
Unicode and single and double byte characters supported, can you recommend a a good font for Vietnamese? We can add one ASAP. We have simsun for Chinese, what is good for Vietnamese? Thanks,

"- Annoying verification process while working on different computers (same user)."
This is extremely important for security. All of our customer require this.

"I could not log in on my mobile for checking new job information (should be inform in notification email)."
There is no mobile app for XTM yet... it is not mobile optimized. But we are planning to build apps for Android, Windows and iPhone this year.

"- Find and replace: working for one page only (takes more time for big translation jobs with many pages)."
There is find and replace for whole document, on the left hand tool bar, there is the find and replace button. Also in new XTM 5.5 there is a TM search and replace.

"- Payment system: waiting"
For who? There is one for customers available in XTM Portal.

"- Predefined Shortkey Set for SDLX, Wordfast, Trados users: maybe a good suggestion."
Shortcuts can be customized to any preference, please click on the Settings icon and you can change it.

"- Could not work offline. This is quite important for some countries with poor Internet connection (such as Vietnam)"
XTM is a browser based translation tool for online translation.

-" Translator could not import/export their own TMs?"
This is only if you are using XTM with a LSP/Enterprise. If you have your own XTM Cloud, you can use your own TMs. See [url removed] to see, let me know if you want a demonstration.

"- How could translator check the client's wordcount?"
If you click on the METRICS icon on the left hand tool bar, it looks like a pie chart, this will give you word counts and more.

"- The processing speed depends on server so it could not utilize computer power, maybe a free downloadable client program is better? (same as Across)"

"At present, in my opinion, this XTM system is suitable for small job under 1k words only. Maybe it's a technology of future but till now, It will be a real pain working slowly online in XTM while some dedicated CAT tools can do better with affordable price."

For a different opinion please see a recent case study, 1 million words in a week... [url removed]

Thanks for the comments, please keep them coming!
All the best,
Elliot