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		<title>ProZ.com Translation Forums</title>
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		<pubDate>Mon, 09 Nov 2026 18:15:33 +0000</pubDate>
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		<managingEditor>support@proz.com (ProZ.com Support)</managingEditor>
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		<item>
			<title>Problem with the support request system | Problem solved</title>
			<author>Marianna Rollo</author>
			<category>ProZ.com technical support</category>
			<link>http://www.proz.com/post/1842470#1842470</link>
			<pubDate>Wed, 16 Nov 2011 13:19:00 +0000</pubDate>
			<description>&lt;b&gt;Forum:&lt;/b&gt; ProZ.com technical support&lt;br/&gt;&lt;b&gt;Topic:&lt;/b&gt; Problem with the support request system&lt;br/&gt;&lt;b&gt;Poster:&lt;/b&gt; Marianna Rollo&lt;br/&gt;&lt;b&gt;Post title:&lt;/b&gt; Problem solved&lt;br/&gt;&lt;br/&gt;Problem solved!&lt;br /&gt;&lt;br /&gt;Thanks</description>
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		<item>
			<title>Problem with the support request system</title>
			<author>Marianna Rollo</author>
			<category>ProZ.com technical support</category>
			<link>http://www.proz.com/post/1842436#1842436</link>
			<pubDate>Wed, 16 Nov 2011 12:11:00 +0000</pubDate>
			<description>&lt;b&gt;Forum:&lt;/b&gt; ProZ.com technical support&lt;br/&gt;&lt;b&gt;Topic:&lt;/b&gt; Problem with the support request system&lt;br/&gt;&lt;b&gt;Poster:&lt;/b&gt; Marianna Rollo&lt;br/&gt;&lt;br/&gt;Dear proz staff members,&lt;br /&gt;&lt;br /&gt;I have submitted a support request for my credential verification, but it seems that the system is not working properly. I sent twice my university transcripts, but the staff member didn&#039;t receive them and closed my support request asking again for my transcripts. I also sent an email to the staff member through her proz email, but in my email box there are not sent messages.  My ticket support is TKT#283766. &lt;br /&gt;&lt;br /&gt;Thank you in advance</description>
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