http://www.proz.com/forums/ Topic: Help with crossweb en-us Sun, 08 Nov 2026 19:34:32 +0000 Sun, 08 Nov 2026 19:34:32 +0000 http://www.proz.com/faq support@proz.com (ProZ.com Support) support@proz.com (ProZ.com Support) Theo Bernards (X) Software applications http://www.proz.com/post/2125918#2125918 Fri, 19 Apr 2013 13:51:00 +0000 <b>Forum:</b> Software applications<br/><b>Topic:</b> Help with crossweb <br/><b>Poster:</b> Theo Bernards (X)<br/><b>Post title:</b> That is kind of asking for trouble...<br/><br/>[quote]yibebiz wrote:<br /><br />...<br /><br />It is my first time to come across with "across" and crossweb. The client was in doubt with my capability to use the tool, and I promised that it shouldn't be difficult to me. Yes, I still believe that I can find my way around easily once I get the access to the functionality.<br />...<br />[/quote]<br /><br />This is a personal opinion, but to me it seems rather "self-destructive" to agree to work in an environment you haven't used before. I understand that you prefer perhaps to not ask the client for help, but in this case that is probably the best way forward. Asking Across for help may indeed take a bit of time and while their customer service is indeed of stellar quality (in my experience at least) , in this situation they may not be the fastest option - talk to the client, I'd say :) Yibeltal Software applications http://www.proz.com/post/2125756#2125756 Fri, 19 Apr 2013 09:43:00 +0000 <b>Forum:</b> Software applications<br/><b>Topic:</b> Help with crossweb <br/><b>Poster:</b> Yibeltal<br/><br/>Hello All,<br />One of my clients(a translation agency) gave me a user name and password to login to crossweb at [url removed] <br /><br />But whenever I login to the site, I will get an error message which says " 'ViewPort' is undefined ". I tried using different browsers(IE, Chrome, Firefox) and I tried from different networks on multiple computers. But no help.<br /><br />It is my first time to come across with "across" and crossweb. The client was in doubt with my capability to use the tool, and I promised that it shouldn't be difficult to me. Yes, I still believe that I can find my way around easily once I get the access to the functionality.<br /><br />I contacted across customer support, but no reply yet. I think they are not going to give support for third party user like me. <br /><br />Can anyone suggest what I can do to get ride of this error message and be able to see the shared files? I don't want to miss this job offer, it is large project, as promised by the client. <br /><br />if you have any idea, please help me. <br/><br/>[Edited at 2013-04-19 09:48 GMT]<br><br>[Edited at 2013-04-19 10:01 GMT]