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Authentication frequency | Across Support

Vorchuchelo — Thu, 10 Jun 2021 13:17:00 +0000

Forum: Across support
Topic: Authentication frequency
Poster: Vorchuchelo
Post title: Across Support

Hi Peter,
I do not experience the same problems. It seems that something goes wrong.
Have you tried to create a ticket to Across Support?

Authentication frequency | It is a problem in software

AAV — Fri, 04 Jun 2021 06:20:00 +0000

Forum: Across support
Topic: Authentication frequency
Poster: AAV
Post title: It is a problem in software

I got feedback from Across that they are aware of this problem and they will work on it. So hopefully in one of the next updates it will be back to normal.

Authentication frequency | The same here

Platary (X) — Sat, 29 May 2021 15:14:00 +0000

Forum: Across support
Topic: Authentication frequency
Poster: Platary (X)
Post title: The same here

Peter Zauner wrote:

[quote]

At the moment I am forced to authenticate several times a week. Does someone else have a similar experience?

[/quote]

Yes, absolutely and sometimes even more frequently (twice in a few hours a few days ago...).

[quote]

What might Across Systems be trying to achieve by increasing the authentication frequency so much?

[/quote]

Really no idea, but hasn't the problem existed since the former CrossMarket authentication was dropped? Unfortunately I can't verify this. It may be that a random verification system has been installed as is the case with other products. But for what purpose, that remains to be understood.

Adrien

Authentication frequency

Peter Zauner — Fri, 28 May 2021 13:23:00 +0000

Forum: Across support
Topic: Authentication frequency
Poster: Peter Zauner

In the past Across required authentication every few months or so, a frequency that I could handle quite happily. Over the last year or so I have observed the frequency of authentication prompts becoming higher and higher. At the moment I am forced to authenticate several times a week.

Does someone else have a similar experience? What might Across Systems be trying to achieve by increasing the authentication frequency so much?

Across Translator Premium Editionv7.0 14645_en
Package version: 21

Peter

[Edited at 2021-05-28 13:29 GMT]

[Edited at 2021-05-28 13:29 GMT]