ProZ.com Translation Forums

Problems with ProZ mail | Clear enough

BelkisDV — Tue, 18 Jul 2006 10:25:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: BelkisDV
Post title: Clear enough

Stephen,

Since you were not aware of the problem, which has been going on for quite a while now, you inferred I was referring to ProZ awarding points. Obviously I wasn't.

I'm sorry if the tone of this post is not the most amicable, prior to this incident (autorobot grading), somehow... inexplicably I "lost" 40 KudoZ points. My KudoZ total back in May was 897, down to 857 by the end of June.

I don't have time to go back and submit support tickets for those points, so let's leave it as is.

[END OF TOPIC]

Belkis

Problems with ProZ mail | I see, Belkis

Steffen Walter — Tue, 18 Jul 2006 07:49:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: Steffen Walter
Post title: I see, Belkis

[quote] Belkis Díaz-Vidaillet wrote:
Regarding the unawarded KudoZ ... In this case I was referring to the AutoRobot grading, not the askers, who obviously have not bothered to reply to ProZ's request. :)
[/quote]

Now I see what you were talking about - you could have made this clear from the outset.

Regards,
Steffen

Problems with ProZ mail | ProZ mail/Unawarded KudoZ

BelkisDV — Mon, 17 Jul 2006 22:20:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: BelkisDV
Post title: ProZ mail/Unawarded KudoZ

Thanks to the staff members re: mail problems with Yahoo!. I changed my email preferences to my America Online and it's working.

Regarding the unawarded KudoZ...I've been a member of ProZ for 6 years now, so I know how it works. In this case I was referring to the AutoRobot grading, not the askers, who obviously have not bothered to reply to ProZ's request. :)

Thank you all,
Regards.

Problems with ProZ mail | ProZ.com is not responsible for awarding points

Steffen Walter — Mon, 17 Jul 2006 12:48:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: Steffen Walter
Post title: ProZ.com is not responsible for awarding points

[quote] Belkis Díaz-Vidaillet wrote:
... not being awarded points for questions that go back to June ... [/quote]

Hi Belkis,

May I point out that awarding points is the sole responsibility of the asker, not of ProZ.com. That said, I agree that support tickets should be processed promptly.

Steffen

Problems with ProZ mail | Yahoo! problems

Nahun Silva (X) — Mon, 17 Jul 2006 12:43:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: Nahun Silva (X)
Post title: Yahoo! problems

Hi all,

Last week we found that Yahoo! blocked our mail thinking that we were a spam service, that is why all notification going out to Yahoo! mails were not delivered properly. We sent a request to Yahoo! and they said we have been unblocked.

Regards

Problems with ProZ mail | Unacceptable

BelkisDV — Mon, 17 Jul 2006 10:57:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: BelkisDV
Post title: Unacceptable

A Platinum member whose questions go unanswered is simply unacceptable.

Not receiving mail from ProZ, not being awarded points for questions that go back to June, submitting Support Tickets and still not getting answers leaves a lot to be desired.

Thank you.
Belkis

Now this post is not even visible on the Front Page.

[Edited at 2006-07-17 11:00]

Problems with ProZ mail | Still having problems.

BelkisDV — Sun, 16 Jul 2006 11:46:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: BelkisDV
Post title: Still having problems.

Yes, I've checked them and that feature is activated to allow ProZ mail. I submitted a Support Ticket and got the automated response from the site; however, now I'm going on day 4 without any other kind of mail.

Thank you for your kind suggestion.

Regards,
Belkis

Problems with ProZ mail | Notification settings

Stephanie Wloch — Sat, 15 Jul 2006 16:37:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: Stephanie Wloch
Post title: Notification settings

Hi Belkis,
Did you check your E-Mail settings?
"- Allow anyone to send me messages via my profile page"
is activated?
There are so many functions here, sometimes its really tricky.

Regards Steffi

Problems with ProZ mail

BelkisDV — Sat, 15 Jul 2006 15:30:00 +0000

Forum: Site forums
Topic: Problems with ProZ mail
Poster: BelkisDV

Is anyone else having problems getting mail? I haven't had any for the last 2-3 days.

Regards,
Belkis