| Pages in topic: [1 2] > | A Milano-based agency owes me and has no intention of paying, how/where to report? Thread poster: Maija Cirule
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Maija Cirule 
Latvia
Local time: 00:46
German to English
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owes me EUR 64 and obviously has no intention of paying. Of course, the sum is miserable and not worth mentioning but their attitude and playing dead is just revolting. I would like to inform about their practices some relevant regulatory agency and wonder how to find it.
Dear colleagues maybe somebody can help me?
By the way, the agency in question is not registered with proz but contacted me via TRADUguide so Blue Board is out of question.
| | | | | Report to Blue Board anyway | Sep 9, 2016 |
Yes, you actually can and should do this.
Create a new entry for this company and rate them.
Your peers will be thankful, myself included.
| | | | | You can still use the Blue Board | Sep 9, 2016 |
Hello Maija,
Sorry to hear about this. You can still use the Blue Board to report your likelihood of working again with the outsourcer, however: http://www.proz.com/faq/3013#3013
Jared
Oops, Mikhail beat me to it, thanks Mikhail!
| | | | Lianne van de Ven
United States
Local time: 17:46
Member (2008)
English to Dutch
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| Try paymentpractices.net | Sep 9, 2016 |
You can search payment records and report paying as well as non-paying clients .
www.paymentpractices.net:
Citing:
"The Payment Practices™ online database is the successor to the original "grandfather" of all translation agency payment lists, the Payment Practices list (PP list) on Yahoo Groups. The Payment Practices list was started by Karin Adamczyk, a French-English freelance trans... See more You can search payment records and report paying as well as non-paying clients .
www.paymentpractices.net:
Citing:
"The Payment Practices™ online database is the successor to the original "grandfather" of all translation agency payment lists, the Payment Practices list (PP list) on Yahoo Groups. The Payment Practices list was started by Karin Adamczyk, a French-English freelance translator, on December 21, 1999. The Payment Practices list was the first service intended to provide freelance translators and interpreters with information about the payment practices of translation agencies and other clients for the growing global community of translation service providers." ▲ Collapse
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Joakim Braun
Sweden
Local time: 23:46
German to Swedish
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| European Payment Order | Sep 9, 2016 |
Playing dead won't help a debtor at all if you're serious about collecting the debt.
And if you're serious about it, look up information on European Payment Orders.
While using the Blue Board is useful to your colleagues, if you want to be paid, you need to initiate legal proceedings - using the same procedures your utility company would use if you didn't pay your electricity bill.
| | | | Maija Cirule
Latvia
Local time: 00:46
German to English
+ ...
TOPIC STARTER | Sorry but EUR 64 | Sep 9, 2016 |
Joakim Braun wrote:
Playing dead won't help a debtor at all if you're serious about collecting the debt.
And if you're serious about it, look up information on European Payment Orders.
While using the Blue Board is useful to your colleagues, if you want to be paid, you need to initiate legal proceedings - using the same procedures your utility company would use if you didn't pay your electricity bill.
are not worth the hassle with European Payment Order. You may call me a b...ch but all I want is to teach them a lesson, the money in this case is of secondary importance.
| | | | Ilan Rubin (X)
Russian Federation
Local time: 00:46
Russian to English
Did they explain why they won't pay you?
| | | | Sheila Wilson
Spain
Local time: 22:46
Member (2007)
English
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| European Payment Order | Sep 9, 2016 |
Joakim Braun wrote:
And if you're serious about it, look up information on European Payment Orders.
What have you done so far? Anything except send emails that don't get answered? If so, there's a mountain of other things you can, and should, do:
- send emails to other email addresses you manage to find, especially to directors etc
- telephone, regularly
- send a final demand through the post to their registered offices, and get proof of receipt (doesn't cost much at all)
- maybe send the Spain-only thing called a Burofax (I don't actually know anything about it myself), although I see you don't list Spanish among your languages so that may be complicated
- prepare all the paperwork for a European Payment Order. That can be done online, in a variety of languages (e.g. yours, the client's and often English)
- save said submission as a PDF
- send PDF to client with promises to file it with the court on XX/XX/XX if you haven't been paid by then (allow enough time, but no more). There's no charge to you at that point.
I emailed the PDF of an EPO submission to a client once. He paid next day. Because he could tell that I simply wasn't going to go away. Companies really can't afford to be taken to court. The court WILL rule in favour of the supplier in straightforward cases of non-payment. If the client complies then they'll have to pay all the court fees - for you as well as themselves! - and you will get 100% of what's due to you. If they don't comply then there's a risk you won't get paid and you'll have forked out about EUR 30-40 for the Payment Order (not sure about the exact sum) as well. That's bad but quite unlikely as the client will then be in contempt of court and that can make life extremely difficult for them.
Do please at least try the zero-cost measures to get your money out of this client. They really shouldn't be allowed to get away with it.
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Maija Cirule
Latvia
Local time: 00:46
German to English
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TOPIC STARTER
Sheila Wilson wrote: Joakim Braun wrote:
And if you're serious about it, look up information on European Payment Orders. What have you done so far? Anything except send emails that don't get answered? If so, there's a mountain of other things you can, and should, do: - send emails to other email addresses you manage to find, especially to directors etc - telephone, regularly - send a final demand through the post to their registered offices, and get proof of receipt (doesn't cost much at all) - maybe send the Spain-only thing called a Burofax (I don't actually know anything about it myself), although I see you don't list Spanish among your languages so that may be complicated - prepare all the paperwork for a European Payment Order. That can be done online, in a variety of languages (e.g. yours, the client's and often English) - save said submission as a PDF - send PDF to client with promises to file it with the court on XX/XX/XX if you haven't been paid by then (allow enough time, but no more). There's no charge to you at that point. I emailed the PDF of an EPO submission to a client once. He paid next day. Because he could tell that I simply wasn't going to go away. Companies really can't afford to be taken to court. The court WILL rule in favour of the supplier in straightforward cases of non-payment. If the client complies then they'll have to pay all the court fees - for you as well as themselves! - and you will get 100% of what's due to you. If they don't comply then there's a risk you won't get paid and you'll have forked out about EUR 30-40 for the Payment Order (not sure about the exact sum) as well. That's bad but quite unlikely as the client will then be in contempt of court and that can make life extremely difficult for them. Do please at least try the zero-cost measures to get your money out of this client. They really shouldn't be allowed to get away with it.
the thing is that it's impossible to find any name of their CEOs or owners. I have successfully applied this tactics to a Los Angeles and Moldavan agencies, after contacting their owners I get paid the same day.
Telephone calls'll cost more than 64 EUR, and the time needed for completing various documents'll cost even more.
I simply want to send an e-mail to an governmental agency such as IRS or Register of Enterprises or whatever its name and to some of their clients they are bragging about and forget this matter.
| | | | Maija Cirule
Latvia
Local time: 00:46
German to English
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TOPIC STARTER
ILAN RUBIN wrote:
Did they explain why they won't pay you?
that they have not received the invoice. It was send via proz invoicing system and this is the first case ever when somebody has not received an invoice.
| | | | Ilan Rubin (X)
Russian Federation
Local time: 00:46
Russian to English
| So did you send it again? | Sep 9, 2016 |
Maija Cirule wrote: ILAN RUBIN wrote:
Did they explain why they won't pay you? that they have not received the invoice. It was send via proz invoicing system and this is the first case ever when somebody has not received an invoice.
| | | | Maija Cirule
Latvia
Local time: 00:46
German to English
+ ...
TOPIC STARTER | My proz system sent to them the first reminder | Sep 9, 2016 |
ILAN RUBIN wrote: Maija Cirule wrote: ILAN RUBIN wrote:
Did they explain why they won't pay you? that they have not received the invoice. It was send via proz invoicing system and this is the first case ever when somebody has not received an invoice.
it was sent together with a copy of invoice. They said that have not previously seen it but they "will pay". No payment followed and my e-mails were not answered.
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Kardas Tradu
Italy
Local time: 23:46
Member (2011)
Italian to Polish
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| Report here... | Sep 9, 2016 |
Maija Cirule wrote:
owes me EUR 64 and obviously has no intention of paying. Of course, the sum is miserable and not worth mentioning but their attitude and playing dead is just revolting. I would like to inform about their practices some relevant regulatory agency and wonder how to find it.
Dear colleagues maybe somebody can help me?
By the way, the agency in question is not registered with proz but contacted me via TRADUguide so Blue Board is out of question.
Hello,
You can report it here: http://www.ttmem.com/online-help/blacklisted-outsourcers/
| | | | | You have an advantage | Sep 10, 2016 |
The sum is small and you're quite angry. This means you have an advantage because you will be willing to pester them more than the sum is worth. Persistence pays in these matters.
Also there's a Proz member who goes under the name of Tom in London who posted on this matter a few months back (he posts on a lot of things). He claims to have a foolproof way of getting Italian agencies to ante up.
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