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contact center + translations in Bulgarian

Job posted at: Sep 24, 2019 13:45 GMT   (GMT: Sep 24, 2019 13:45)

Job type: Translation/editing/proofing job
Services required: Translation, Checking/editing, Transcription

Languages: Bulgarian to English, English to Bulgarian

Job description:

We are looking for a linguist who will join the team in the project of providing backup services for an EU-related contact center.

Details of the task:

Number of days: communicated on ‘as needed’ basis in advance (around 30 per year), availability check before confirming.

Duration in a day: from 9:00 until 18:00 CET

Tasks: taking calls and noting down citizens’ questions, translating questions into English, translating replies into your language
Technical requirements: computer/laptop (you need to be logged in to the client’s system) and phone (calls are transferred to your mobile/landline)

Info: The phone line is not too busy – from zero to several calls per day, depending on language. You may handle other projects in the background, as long as you stay connected to the system on duty day and answer calls.
More details provided to interested candidates.

Once we set up cooperation on this special project, we would be happy to also cooperate on translations and revisions of EU-related projects, such as: news items, brochures, leaflets, websites, legislation, magazines and many more for various DGs and EU institutions – on an ongoing basis.

- Background in EU affairs (through studies/traineeships/work/translation experience)
- Native or proficient speaker of Bulgarian
- Higher education in languages/translation would be preferred
- CAT tool: Trados Studio is a must for the standard cooperation on translations, not required for the contact center project

Please send your CV together with a few words about yourself and your EU-related background in English to Project Manager Marta Kaprzyk at martak(at), writing the following text in the message subject: Contact Center – Bulgarian

Do not hesitate to ask more questions to better understand the requirements.
Please be kindly advised that only suitable candidates will be contacted.

Poster country: Netherlands

Service provider targeting (specified by job poster):
Membership: Non-members may quote after 12 hours
Subject field: General / Conversation / Greetings / Letters
Quoting deadline: Oct 14, 2019 22:00 GMT
Delivery deadline: Jun 29, 2020 22:00 GMT
About the outsourcer:
This job was posted by a Blue Board outsourcer with a "likelihood of working again" average rating of 5 out of 5

Note: Sign in to see outsourcer contact information.

Contact person title: project manager

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