Privacy and Confidentiality for Translators and Interpreters (18K01)

Formats: Webinar presentations
Topics: Getting established in the translation industry
Business of Translation and Interpreting
Business and finance translation
Business skills for translators
Interpreting
Medical translation
Legal translation
Translation project skills

Course summary
Start time:Jan 25 15:00 GMT     Add to calendar

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Language:English
Duration:60 minutes
Summary:Learn what to do to assure your clients that you truly understand their need for confidentiality and that privacy is of the utmost importance for you when offering translation and interpretation services. Apply specific techniques to guard the disclosure of information contained in your client’s original documents or conversations, and let your clients know you go the “extra mile” to guard their privacy.
Description
Privacy and Confidentiality are cornerstone concepts in the translation and interpreting industry. In a world of electronic communication, individual translators and interpreters, as well as agencies, must be able to assure their clients that they are taking every action in their power to protect the privacy and confidentiality of their information and materials, especially in healthcare settings.

This session presents a quick overview of the fundamentals of confidentiality in business and government, and provides easy and ready-to-use tools to ensure compliance with the basic requirements for online, financial and - especially - medical privacy.

Training plan:
  • Confidentiality and Privacy

  • Liabilities of Linguists

  • Safety and Security of Information
  • HIPAA/PHI

  • “Business Associates” in Healthcare 

  • Disclosures and Penalties
  • Legal and Financial

  • Other industries

  • 21st Century communication


  • Target audience
    Translators
    Interpreters
    Agencies
    Bilingual individuals
    Learning objectives
    This course will guide the attendee to ensure the highest safe-keeping of clients’ confidential documentation and information, thus raising the level of professional appeal of their services. At the end of the course, the attendee will be able to feel comfortable about the steps they are taking - or need to take - to offer their clients the vital certainty of full confidentiality and privacy.
    Prerequisites
    Sufficient English to understand the instructor.
    Program
    Click to expand
    Confidentiality and Privacy

    Liabilities of Linguists

    Safety and Security of Information
    HIPAA/PHI

    “Business Associates” in Healthcare 

    Disclosures and Penalties
    Legal and Financial

    Other industries

    21st Century communication
    Virtual platform system requirements (click to expand)
    Click to expand
    For PC-based Users:

    • Required: Windows Vista – Windows 10
    • Required: Google Chrome v39 or later; Mozilla Firefox v34 or later; Internet Explorer v8 or later (JavaScript™ and Java™ enabled)
    • Required software: GoToWebinar desktop app; JavaScript enabled
    • NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.

    • Internet Connection Required: 1 Mbps or better (broadband recommended)
    • Recommended: 2GB or more of RAM (recommended)


    For Mac®-based Users:

    • Mac OS X 10.8 (Mountain Lion) – 10.11 (El Capitan)
    • Required: Microsoft Edge; Apple Safari v6 or later
    • Required software: GoToWebinar desktop app; JavaScript enabled
    • NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.

    • Internet Connection Required: 1 Mbps or better (broadband recommended)
    • Recommended: 2GB or more of RAM (recommended)

    Join from Android

    • Operating system: Android 4.0 (Ice Cream Sandwich) or later
    • Internet connection: 3G connection or better (WiFi recommended for VoIP audio)
    • Software: Free GoToWebinar App from the Google Play Store



    Recommendations

    • For the visual section of the training course, we recommend that you have a 64kbps link. This means using an ISDN line or Broadband. Wireless connection is NOT recommended.
    • For the audio section of the training course, we recommend that you have a headset or speakers.
    • We recommend that you log in 30 minutes in advance of the start time to prepare for the training course.

    Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
    Registration and payment information (click to expand)
    Click to expand
    Click on the buy button on the right to purchase your seat

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    To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer.
    Trainer
     Claudia Brauer    View feedback | View all courses
    Bio: Claudia became a trainer of translators and interpreters in 2011, after 35 years of experience as a translator and interpreter. She is also a speaker, writer and blogger on topics related to the current state of the translation and interpreting industry.

    She has designed and delivered more than 300 hours of proprietary content and uses her wikis to freely disseminated some 25 copyrighted tools designed to help translators and interpreters in the 21st century virtual village.

    The vision of BrauerTraining is to educate translators and interpreters, so they may become great quality professionals with a high code of ethics, embracing technology to remain competitive in today's world.

    Claudia can be found on the web at http://brauertraining.com and on Twitter as @Brauer21Century.
    Comments about this course

    Privacy and Confidentiality for Translators and Interpreters (18K01)

    Ana Atienza Identity Verified
    Spain
    Local time: 03:45
    English to Spanish
    + ...
    Too generalFeb 4

    I think the speaker took too long stressing the importance of confidentiality for linguists, but I guess that when you pay for a course like this, it means that you're already aware of that need. To be honest, I expected receive more specific tech tools, resources or detailed advice on how to protect our information.

     

    Claudia Brauer Identity Verified
    United States
    Local time: 21:45
    Member (2011)
    Spanish to English
    + ...
    Too much confidentiality?Feb 6

    Hello, Ana. I am so sorry you feel disappointed by too much confidentiality information. If you let me know what topics you would like covered specifically, I will be more than glad to write a piece just for you and share it with the other individuals who took (and will take in the future) this course. If after all this you are still dis-satisfied, please let us know and we will refund 100% of the fee paid.

    After reading your comment, I reviewed the training plan above and the learning objectives and I truly believe that I met 100% of both, the learning objectives and the training plan. Moreover, I provided many tools and advise on how to protect your equipment, your search operations and your materials. Moreover, slides 79 to 92 specifically talk about how to protect your information, including slide 90 (and its attachments on the reference materials) about password protection. Slides 142 to 150 address security of information in the 21st century.

    If you read the course description, it clearly indicates that it is "a quick overview of the fundamentals of confidentiality in business and government, and provides easy and ready-to-use tools to ensure compliance with the basic requirements for online, financial and - especially - medical privacy." I did provide those tools in the form of the templates and suggestions.

    The above said, again, I am very sorry that you were hoping for a different type of information. If you let me know what it was I was short on, I will immediately create a presentation with those topics and you will have free access to it.

    Thank you for your comments. Our student's points of view always keep us on our toes!

    Regards
    Claudia


     

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